"Fast simple no stress here very resonable price."
"When I placed order I was told that the item was in stock and would ship the next business day. So, I gave my credit card info. Then the day after it was to have been shipped, I get email stating the would be unable to ship, and that it would be approximately 5 months before shipment. I returned answer telling THOM to cancel order. I received a return email stating that the amount already charged to my card would be “refunded.” I’ve never before had a card debited prior to order being shipped! To top it off, when I tried to call for an explanation, I got a recording stating that the location I ordered from was no longer open!?! My advice to all others considering ordering ANYTHING from this outfit should steer clear."
"I'll let you know when my order arrives"
"Awesome very helpful and quick. "
"I am trying to get a refund for a cancelled order, and they keep saying once the warehouse says order cancelled they can issue refund. I never spoke to warehouse only customer service. What kind of run around is this?"
"This was a great site to use. Super helpful with the chat function too."
"I wanted a Heyward Wide Mouth Skimmer and you had it! You saved our pool season!"
"Very easy to look up parts and complete both my orders "
"Title says it all! Easy website! Quick delivery!"
"The transaction was easy and Sunplay had exactly what I wanted. "
"Good - easy to do and product is what I want .
Only concern I have is the shipping is a bit pricey for 2 pillow packs of water based lubricant"
"I received the wrong product and notified them. After days of jumping through their hoops, they realized my product was shipped to someone else and i received the other customers product. The asked me ship the box directly to the other customer. I refused, so now more days drift by. I called My credit card co. and the next day I received a noticed from them saying i would be refunded my money. Never again!!"
"Had what I needed, when everyone else was out of stock "
"Just bought a home with a pool, just got it opened. Was able to figure out what I needed with this easy to use site!"
"I ordered a couple of small fittings for our pool. The order sat for 4 days with little to not activity and no updates, despite the items being in stock. I called once and was promised an update within that same day. I got no update. I called again two days later, and was finally told the items had shipped. I don't mind issues, but don't promise an update or quick shipping and then not update me or do what was promised."