"As long as they fill and ship what I ordered in a timely manner AND respond to emails quickly, I will be a happy camper!"
"just ordered....so far all is good !"
"We find the best prices every time we need to order pool items."
"The prices are pretty low, you can find lower prices BUT they don't stock the part I need. I would rather pay a little more money and have the part coming sooner. The free shipping is great!"
"Shopped for and ordered a replacement Pentair pool pump motor.
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"All their coupon codes are invalid
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"Great service, fast shipping."
"fast and easy transaction. Great product"
"I needed a check valve replacement kit and sunplay had it in stock and will ship today........perfect!"
"Found the filter lid I needed, thank you!!! I did try to contact customer service via telephone couldn't reach anyone....."
"SCAM Company! SCAM SCAM SCAM!!!!!!!!!!! Simply the WORST! Ordered a pump in stock on 9/3/2019. 42 days later, (after ignoring three emails) they told me we are processing your order and cannot guarantee a delivery date. WTF?? For an "in stock" item to take 42 days to process?! AND it hasn't even gone out for delivery? I sent a few emails and tried calling the "online customer support" with little help. The online customer support I had to wait about 40 minutes for someone to answer. Then once I got a person on the phone, I could hear another woman in the background almost yelling to a customer that the order was being processed and she could not guarantee any delivery dates. Literally the exact same thing I was told by email. When my customer service rep finally pulled up my account, he claimed "there are a lot of notes in here I need to look into". So he then put me on hold. While on hold I received an email from the "****@**** that simply said "Thank you for contacting us, your request to cancel your order has been submitted and is currently being processed. A refund will be issued back to your credit card. $1054.34"
And just like that is how they handled my order. They jacked me around for 42 days and then refunded me without my consent. They just did it.
I feel like they are taking peoples money, investing it until there is a serious problem, and then refunding it before the FBI shuts them down for stealing. what a SCAM!"
"Easy to look up items, place order."
"Cheaper than Amazon, everything I needed was in-stock and free shipping too! "
"Price of the product beats the competition, and checkout is quick and easy once you get registered."
"Easy ordering; great price. Hope I receive it quickly"