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Verified
5/5

2019-11-06

Smooth website and check out!

"As long as they fill and ship what I ordered in a timely manner AND respond to emails quickly, I will be a happy camper!"

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Verified
5/5

2019-11-05

"just ordered....so far all is good !"

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Verified
5/5

2019-11-05

Good prices

"We find the best prices every time we need to order pool items."

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Verified
5/5

2019-11-04

part in stock!

"The prices are pretty low, you can find lower prices BUT they don't stock the part I need. I would rather pay a little more money and have the part coming sooner. The free shipping is great!"

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Verified
5/5

2019-10-31

Pentair replacement motor

"Shopped for and ordered a replacement Pentair pool pump motor.
"

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Verified
4/5

2019-10-31

"All their coupon codes are invalid
"

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Verified
5/5

2019-10-30

Great site

"Great service, fast shipping."

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Verified
5/5

2019-10-30

"fast and easy transaction. Great product"

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Verified
5/5

2019-10-25

Pentair part

"I needed a check valve replacement kit and sunplay had it in stock and will ship today........perfect!"

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Verified
5/5

2019-10-23

Filter Lid

"Found the filter lid I needed, thank you!!! I did try to contact customer service via telephone couldn't reach anyone....."

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Verified
1/5

2019-10-23

SCAMMERS!!!!!!!! BEWARE!!!!

"SCAM Company! SCAM SCAM SCAM!!!!!!!!!!! Simply the WORST! Ordered a pump in stock on 9/3/2019. 42 days later, (after ignoring three emails) they told me we are processing your order and cannot guarantee a delivery date. WTF?? For an "in stock" item to take 42 days to process?! AND it hasn't even gone out for delivery? I sent a few emails and tried calling the "online customer support" with little help. The online customer support I had to wait about 40 minutes for someone to answer. Then once I got a person on the phone, I could hear another woman in the background almost yelling to a customer that the order was being processed and she could not guarantee any delivery dates. Literally the exact same thing I was told by email. When my customer service rep finally pulled up my account, he claimed "there are a lot of notes in here I need to look into". So he then put me on hold. While on hold I received an email from the "****@**** that simply said "Thank you for contacting us, your request to cancel your order has been submitted and is currently being processed. A refund will be issued back to your credit card. $1054.34"
And just like that is how they handled my order. They jacked me around for 42 days and then refunded me without my consent. They just did it.
I feel like they are taking peoples money, investing it until there is a serious problem, and then refunding it before the FBI shuts them down for stealing. what a SCAM!
"

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Verified
4/5

2019-10-23

Hibernating for the Winter

"Easy to look up items, place order."

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Verified
5/5

2019-10-20

Cheaper than Amazon!

"Cheaper than Amazon, everything I needed was in-stock and free shipping too! "

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Verified
5/5

2019-10-20

Easy checkout

"Price of the product beats the competition, and checkout is quick and easy once you get registered."

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Verified
5/5

2019-10-18

"Easy ordering; great price. Hope I receive it quickly"

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