"Great assistance from your parts representative while consulting over the phone."
"I ordered parts online. I did not see an option (online) to pick up my order at Sunrise Toyota. I had hoped to avoid the $9.75 shipping fee- which, for the size and weight of my order, I feel is ‘’ridiculously high” -(I quoted myself)
I did place the order and wrote my opinion, regarding the fee, in the comment space provided. The next morning (Saturday) I was called by Chris. He explained he read my comment and he would waive the fee and I could call on Tuesday to see if my order had arrived at Sunrise.
I called Wednesday morning and spoke with Joe. He said my order was ready for pickup and answered my question regarding the refund for the shipping fee that was included with the order when I placed it online. He was correct the $9.75 fee had already been refunded to my credit card.
Both Chris and Joe were a great help to a ‘senior’ who has to watch his pennies.
Thank you, Bruce"
"got my order in 1 day, everything went as it should"
"Wish you had a way to create an account to make future purchases more easier"
"EASY AND CONVENIENT. THANK YOU"
"I just needed a few special nuts for the factory battery harness which had apparently vibrated off. They arrived very quickly and the whole experience was painless. Saved me a trip. Thanks!"
"Easy to look up parts online and their customer service is the best at answering questions.
Thank so much!!!!!!"
"easy online site matched parts to vehicle and arrived quickly "
"Great job
I like Bu the payment is my problem thanks "
"I like how you can part # and it tells you and shows you a picture and tells you it's a upgrade. "
"All good. Arrived quickly and are now locking in my wheels. Thanks "
"item as described. perfect fit. real OEM. shipping was fast and seller keeps updating of the status of the order. extraordinary experience. "
"When I HAVE the part # (prior order,) it's still hard to bypass the VIN requirement. If I do, I get an email requesting VIN."
"Had the parts i needed at a reasonable price! Thank you!"
"It was a good experience."