"Absolutely shocking. Do not order from this company. We ordered stickers for our baby room about a month ago from the UK. Over a month later we received nothing. My husband emailed the company who apologised and promised to resend the item but still three weeks have passed and nothing has turned up! I fear that we have lost our money and that the company has gone bust or closed as we cant get hold of them. Their website isn't working and emails are bouncing back! I am disgusted and our baby room is now left unfinished and it is unlikely that it will be done by the time the baby arrives. Not to mention the money we have lost that we cant afford to lose right now. I will be on the phone to trading standards if I hear nothing by tomorrow."
"The service was prompt on delivery time and accurate on product ordered. Received the package ahead of estimated delivery, and the items were well packed and undamaged upon receipt.
Will recommend to friends and family."
"Ordered from SunsetJungle a few times already, and everytime has been a great experience. They have cool and friendly people working there, very helpful. Anytime I had a question regarding items or status they are always great in responding or resolving. All I can say is Sunset Jungle has great service with great stuff for my kiddies. "
"sunset jungle have been so helpful with my order they sent it out on time kept in touch with me through out the whole process and when my products turned up they were well worth the money i would recommend them to any one and i will be using them again for other rooms in my house"
"Fantastic service! Been ordering from them many times these past three years and never was disappointed. Always cool stuff - my kids are over the moon when the packages arrive :)"
"Two thumbs up! I Ordered for the first time, and a few days later received my items, and my kids are ecstatic!
Good Buy!"
"Ordered backpack on July 26
Received wrong backpack August 20 (shipping time was ok by Int'l first class mail standards US to Canada)
Emailed customer service on August 20
Tammie from Customer service responded on Aug 23 saying I could return it for a refund and that was the last I've heard from them.
I've made multiple attempts to contact them (email and on their website) to get an authorized RMA# to return the backpack and they do not respond.
Thankfully I'm only out $25.88.
Sunset Jungle's return policy is fraudulent!
Internet shoppers BEWARE of Sunset Jungle.
"
"Ordered a pair of Disney cars 'curtains' for my son's bedroom and after waiting 12 days they finally arrived and they are not what I expected at all, poor excuse for curtains anyway. Very thin and cheaply made, just a loop of the material at the top to slide over the curtain pole. The only reason I'm not returning them is because nowhere else seems to have the grey ones in stock, and cannot be bothered with the hasstle of returns and refunds...so I will have to improvise myself and turn them into what I would call curtains. This product is not at all worth what I paid £35 with shipping, by the looks of them I'd say they cost no more than £5 to make, less probably (no exaggeration) the 'tie backs' are also made of the cheap thin material and have 2 pathetic plastic hoops attached, again something I will have to improve myself. No idea what their other products are like but judging by my experience probably cheap tat too! Will not be using this site again!!"
"Like this company.
Never been dissappointed.
5 Stars all the way around !!!"
"Great Service! I've ordered several times from Sunset Jungle, and it's always been great.
Always receive exactly what I ordered and right on time. They have really cool stuff.
Highly recommended."
"Do Not Order from this company. We ordered a shirt for our Sons B-Day 3 Weeks ago and never received it. They have not responded to e-mails, They do Not Have an Address, Phone Number and Live Chat is NEVER on-line. We are hoping that this isnt a front to steal Credit Card info.
You can check their website to verify all of the above, Try to find a phone number or location."
"Horrible experience!!!!!! Ordered a Xmas present paid for shipping recieved a confirmation # and Thank you but never recieved the item. Checked on order online it appeard that it never was shipped. E-mailed the company twice but they never responded. DO NOT USE THIS COMPANY!!!!!!!!!!"
"Ditto what the others said. Placed an order for a Christmas gift, recieved the confirmation number and never heard from them again."
"I placed an order about two weeks ago and this place gave me a confirmation number and sent me an e-mail thanking me for my order. I've been waiting for my order and have tried e-mailing them because there is NO adress or phone number where they can be reached. I've gotten no response at all. I WILL NOT EVER order ANYTHING from this place EVER AGAIN!! I would advise anyone who is considering purchasing anything from this store to NOT DO IT!!! Sunset Jungle is horrible!!!"