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SuperSatelliteStore

1 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2009-02-24

"As of February 24th I'm still waiting for a tracking number and for delivery of the merchandise ordered.
I ordered a Pansat 2700, which the online site showed was available. Two days after placing the order I was contacted and told the 2700 was not available and they would substitute a 3500 at no additional cost.
On the date the equipment was being shipped I was contacted and told the 3500 would be an additional $35.00, to which I said no, please refund my money. A response folloed stating that a 2700 was located and was being shipped.
As stated above, I've not received the equipment, nor a tracking number.
I had plans to order additional equipment if the receiver I have on order works to my satisfaction, but considering the slow service I've received, and an apparent bate and switch, I will more than likely look elsewhere for any additional equipment I may need or want.
"

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