"They sold and charged me for products they did not have on hand. They sent me an email that said the products would be shipped directly from the company. After checking the actual product company website I found that these items were not currently available. I recontacted "Super Casuals" and they told me that it would be two months before the items would be shipped. AVOID THESE SCAM ARTIST AT ALL COST! THEY ARE A FAKE COMPANY!"
"Just received my order, prompt and just as described. All my carhartt clothing is from Supercasuals. I will be ordering again soon. Thank You"
"I ordered a pair of boots for my husband for Christmas on December 9th with a delivery time of 5 to 7 days. I waited and called never getting a answer to my phone call. I left a message and finally got an email saying they credited my account on December 20th. At that point what are you supposed to do for Christmas. I am very unhappy with the customer service. They should have told me alot earlier that they couldn't fill my order, without my persistent calling to find out what was happening."
"Good selection and Great prices on Carhartt seconds."
"Super Casuals utilizes extremely deceptive marketing techniques. The day after I ordered a pair of Thorogood work boots I received, in my email, a confirmation that my boots had been "shipped." Seven days later I called up and asked why I had not received them and customer service told me that after they had called the warehouse they had discovered that they had not even been shipped yet. Thirteen days after ordering the boots I finally received them, two sizes smaller than what was "shipped."
Obviously Super Casuals could'nt locate the promised product for the promised price and substituted with something somewhat similar in hopes that, on my end, I would either keep the boots or send them back which in the long run would buy them more time or allow them to keep their money.
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"I ordered a denim jacket from Super Casuals and didn't know if I needed a 3X or 2X so I called customer support and talked with Bob and he help to deside which I needed he was very helpful.And I got the jacket in 3 days supper fast shipping and the jacket fits perfect thinks to Bob! Will buy from again for sure ."
"i am very happy with super casuals. as a lineman,voulnteer fireman, and farmer. i need a boot that will get me through every day harsh conditions. and super casuals delivered. i most likely will be ordering another style here soon for the warmer months from them."
"I received my coat and it was defective. I called and was given a refund and free return shipping."
"REALLY GOOD PRICE FOR THIS BOOTS, REALLY COMFORTABLE BOOTS I WOULD DEFINITELY BUY SOMETHING ELSE FROM SUPER CASUALS THAKS."
"This seller had a great price on the snakeboots I wanted, had the size I needed, and shipped them to me very quickly. I will certainly use them again in the future."
"Price was cheaper than buying direct. Boots came within one week. Very happy with service. Boots may run about a half size smaller. "
"The requested item was apparently out of stock after ordering, contrary to information on website. I had a specific product query prior to ordering and a question asking about the status of my card charge afterwards which were answered promptly... and fairly brusquely it has to be said, given that they were unable to provide the goods I had ordered that were supposedly in stock.
Politeness costs nothing and would perhaps encourage repeat custom... and not give the impression that this company is too 'busy' or can't be bothered to spend more than a few brief seconds responding to customer's queries with curt, unaddressed one-liners. Not impressed."
"Boots are great. Received them within five days ."
"I've never had a bad experience with super casual always on time thank you"
"Super Casuals is my "Go To" website for great priced work clothes and boots for my husband and son, and there's even great stuff for "Mom" too.
They have a huge selection of Carhartt, Dickies Columbia and Wolverine boots at unbeatable prices.
I've been shopping their website for the last 8 years and they haven't ever let me down! Shipping is super-fast and cheap!
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