"Consistently get good deals on time."
"I bought 3 of the 2 pack remanufactured HP 95/98 Inkjet Cartridges and 1 of these 2 packs arrived defective. Now I am finding that I am expected to pay shipping to receive your faulty product and then to send it back to you? I will be double billed for the shipping costs because you can't make or even refill items correctly? This was my very first order with your company and I will not only be sure not to ever buy from you again, I will be letting all of my friends, family, and acquaintances know just what to expect from your poor customer service and the useless crap you are selling.
Update: I received a phone call today from Supermediastore trying to resolve my issue, I was told that despite their online restrictions on returns if you call them they will send you a prepaid shipping return label. Guess they are hoping you won't call at all. Either way, the CSR offered to just send a replacement at no charge. I will update and change my review if and when the new cartridge arrives.
Final Update: I received my replacement cartridge in the mail, and they also sent a small gift of photo paper. I appreciate the effort this company made in resolving my issue, and would possibly order something in the future as long as it wasn't remanufactured.
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"I have ordered all my printer ink needs from Supermediastore and always get everything as promised ,
I SAVE TONS OF MONEY ordering through them. I HIGHLY RECOMMEND THEM!!!!!!!!!!"
"I've been ordering from Super Media Store for about 2 years now and I've been very pleased with their service. They supply quality products at great prices and fast shipping."
"Have made dozens of purchases from Supermediastore.com over several years and have always found their prices and shipping are simply the best. E-mail communication regarding orders, tracking information and delivery are superb. I will continue to use this online retailer for my future needs and would recommend them most highly."
"Very Satisfied with my last purchase. The on-line process was simple and quick."
"Our company has been buying from you for several years; purchasing many different kinds of toner. Thru the years we have been extremely happy with all aspects of your service, as we continue to use Supermediastore as our "main" supplier. The few returns we had were handled promptly. There was one "unique" (a particular toner) issue which unfortunately could not be correted after quite a few attemps but was resolved with customer service & a refund was issued. "
"I am Jill Fechtig, 2010 Morningside Dr, Florence, KY 41042. I am very sorry as I know you are looking for positive feedback for your products. I cannot give that to you. I would never have written you, but you solicited my satisfaction via email so here it is. The cartridges print very light. Especially the Black. This is a MFC that is fairly new and so I know it is not the machine. It is possibly acceptable for home use only, but I certainly couldn't send and/or print any documents to give to anyone else. So, I am not satisfied with the cartriges that you sent me. It's almost as if you had them hanging around a very long time and they dried out and therefore won't print the proper color...just extremely light. Thank you.
Jill Fechtig
****@****"
"The order process was easy and the products arrived as promised. Great company to buy from and we will continue to use them. "
"I started buying media from SuperMediaStore a while back since my regular suppliers shut down their operation for good and I decided to try SuperMediaStore online, a decision I am glad I made, even with shipping and handling added to the price, the deals at SuperMediaStore are better, the shipping and handling is REALLY fast, which speaks tons about the attention any order receives, no matter how small. I am really happy with the quality of the products I have purchased from SuperMediaStore. I would recommend, which I had, and I will continue to buy from them."
"Good Product will buy again"
"Their prices are always good and the shipping is always quick, not to mention it's usually free! :)"
"I have been dealing with Supermediastore/Linkyo for over 3 years now and have purchased over 5000 blank dvds as well as numerous dvd storage cases. The service is ALWAYS professional and my orders are delivered promptly and without errors. They're selection is super as are their prices and they are the ONLY store you need for all your media needs."
"I ordered 4 black cartridges for my epson printer and they sent 4 magneta mark as black, they are keyed so they don't fit. Called them and they just look at the label but don't test the cartridge to see if it fits.
Cost me 12.03 shipping for their mistake."
"Quick shipping, quality products, great service, low prices!"