"I LOVE YOUR BUSINESS! I LOVE YOUR PRICES...FREE SHIPPING....AND DEPENDABILITY! I CAN REST EASY RUNNING MY BUSINESS KNOWING MY ORDERS ARE WITH YOU! THANKS, CLAIRE VENTURA OWNER/FUTURE SOUNDZ STUDIOS MARIETTA, GEORGIA"
"Just now running Duplications on DVD printer,the first thing I noticed was the glossy finnish on
these JVC DVD- R's has a "slight texture" to them,that the "Water Shields" don't have(totally
Smooth).However the final printed DVD's appear to
be acceptable. I also found no "coasters" while duplicating these DVD's"
"Excellent order experience. Item arrived on time and at the right price."
"Fast shipping! Excellent quality - never a bad DVD-R. Supermediastore makes it easy to shop with great communication about the process."
"Excellant value and service with free shipping-what else could one want!"
"Service was excellent and delivery was quick. Would certainly purchase additional items from this seller."
"This order number is actually from an order received, that proved to be defective. After ordering a new piece, the refund process was handled in a most professional and expedient way.
I am fully stisfied with the servcie provided by Supermedia and will continue as a customer.
Thank you."
"Great product, easy online ordering, quick shipment. Enjoyed doing business with this company."
"I would have to rate this as an F.
I had been a regular customer, however due to the SHIPPING NIGHTMARES I have experienced with the last 4 orders, and total lack of concern by customer service, I will NEVER buy from them again. See email & response below
Hello Customer
I do apologize for any inconvenience but unfortunately we are unable to change any shipping requests. These special delivery requests are from UPS only. If you have any questions or concerns please call 1-***-***-****. Thank you and have a nice day.
On Tue, Mar 23, 2010 at 12:48 PM, keiffer hungford wrote:
I am very unhappy with the shipping service.(or lack of) They do not leave the package at my door, but leave a note making me take off work to go pick it up.I have told UPS to leave it, but they won't, and demand I sign for each new order. I never had this problem before, but I am about to start ordering from someone else, as the needless delay in delivery is ridiculous, and yet again I missed a deadline due to needless shipping delays.
Either fix this shipping issue, or I will get my supplies elsewhere.
Very Unhappy Customer
Please note: UPS claims the signature is required by Supermedia Store, not them. Regardless, not worth the agrivation. Other sites have the same merchandise, I will order from a more reliable vendor in the future.
Tried contacting customer service again, only to be put in automated phone hell. Never actually got to talk to anyone. I am done with this.
"
"As usual, SMS offers great products at great prices, and they offer Taiyo Yuden, the best by my book, so I always buy my CDs and DVDs there"
"Great product at a great price, AND it includes shipping! Shipping was also very fast. Have ordered from supermediastore.com before, and will continue to order in the future."
"Upon receiving the DVD Duplicator, I left it get room temperature which was the next working day before trying it out. The CD information and instructions were helpful, but I of course like to keep a physical copy for reference. The Duplicator did a fine job since I tried it out on a set of 5 disc that needed copying 4x. It worked fine. I checked it out with my computer systems as well. I have not tried to make a CD for music song selections at this time."
"Received item as described and ordered. They did a good job with packaging.. so no broken pieces that I was expecting especially when it shipped from LA to East Coast by UPS ground.
The only BIG problem is that no tracking number was provided at the "Track your Shipment/order" link or in the online invoice on their website or in email confirmation. So you have to take their word that item was shipped (email confirmation) and keep the fingers crossed when it will get delivered if ever. "
"Placing order was very easy and item was shipped within the next business day. Very good service."
"Great communication, fast shipping, and quality products....everything that's crucial to being a great internet vendor....that's Supermediastore.com. They will definitely have more of my business in the future."