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Verified
5/5

2009-06-11

"Ordered some SD cards and got them promptly."

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Verified
5/5

2009-06-11

"Good price and good quality.Have purchased from them often.."

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Verified
5/5

2009-06-11

"Very fast and easy! Everything arrived as expected and with no surprises, and item worked flawlessly."

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Verified
5/5

2009-06-11

"I have been purchasing Toner from Supermediastore for about 4 years now. Their prices are always the best and they ship promptly as well.

Their checkout screens are alittle outdated and need modernizing to speed up checkout but other wise this is a great company and i have had no problems with their service.
"

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Verified
5/5

2009-06-11

"Excellent service! I received my order promptly, and will continue to do business with Supermediastore in the future."

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Verified
4/5

2009-06-11

"Where to start... As for the product, it is simply the best for home/studio duplication & mastering. Otherwise, there would be no real reason to garner the more premium price for this medium.

Supermedia, well, they did a great job in getting the best price on this particular item and for also offering free shipping with the order. Personally, I have not found a better organization. But the actual receiving of the product was a bit much to be desired. Delivered via the US postal service, I was victim of the 'secondary' driver syndrome. I.e., the normal mail delivery person wasn't on duty at the time the package came in, so his relief decided that shoving the package into the extremely small mailbox was more than adequate to call it done. This is by no means Supermedia's fault, but it is a concern to those out there that may have smaller packages (as I did) that could be broken due to idiots hired through Affirmative Action in our postal service.

Great job Supermedia - Poo on you USPS...
"

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Verified
4/5

2009-06-11

"The products are fine. The service is fine. These damn reviews are a pain in the ass. There is no "invoice number;" it is an "order number" according to my emails. It is also a pain in the ass to have to try to find this information; you have a computer--let YOUR computer send out email with the order numbers already coded."

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Verified
5/5

2009-06-11

"No problems with the shopping experience or the products. Haven't actually used the ink cartridges yet, but I assume they'll work. If not, I'll let SuperMediaStore know..."

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Verified
4/5

2009-06-11

"Good service. Received product in reasonable amount of time. Excellent price. Confirmation emails are a little verbose with long URLs and lots of "other offers". "

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Verified
5/5

2009-06-11

"The order was received in time as usual. "

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Verified
5/5

2009-06-11

"Excellent customer service. Kept me informed of order immediately and provided tracking number on same day shipment.

I am a repeat customer, always purchasing media cards from supermediastore.com as they appear to provide the best price online. Will definitely use them again.
"

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Verified
5/5

2009-06-10

"Great prices and quick shipping. I will shop more often. Great experience!"

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Verified
5/5

2009-06-09

"I received what I ordered for a good price and got outstanding service also. Item ordered Friday and received the following Tuesday. I'll be back. Thanks."

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Verified
1/5

2009-06-09

"You are absolutely incorrect with your reply and your defensive argumentative attitude shows. I called 3 separate times and of the 3 once spoke to a supervisor.

The issue here is that each one of your reps advised me differently on 3 separate occasions with incorrect information. I was advised that since it was a $13.99 HDMI cable that the it was going to be re-shipped immediately since it was not worth waiting days for your inefficient claims process.

If you had just apologized and expedited the shipping which you refused to do, I would not be so disgusted. and asked for my order to be cancelled and refunded.
Your folks have no sense of problem solving or customer skills!
Say as you will, but this is the truth.


*************************************************************
The absolute worst customer service I have ever experienced. Price may be nice but since they could not even handle tracking/sending a simple set of hdmi cables correctly, I would not place any credibility in their other products or services. Complete inability to problem solve. Customer Service Reps are exceptional at making excuses and being rude.
"

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Verified
5/5

2009-06-08

"I've been ordering all my DVD supplies from SuperMediaStore for about a year now and have found them to have THE best pricing and quick turnaround. The ratings system is very helpful in determining what to purchase."

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