"very quick and easy returning customer!"
"Great prices and orders always arrive quickly."
"SupplementWarehouse.com is easy to navigate and search for items. Orders are delivered in a timely manner. Order confirmation and tracking is quick and easy. Previous orders are available on line, which makes future orders easier and provides for order history, should you forget about something that you have ordered in the past."
"As long as you watch your shipping prices this place is amazing. You're not paying for all the hype and salespeople sitting around your local vitamin/supplement shop. I love that they'll beat any price, the few times I've found a lower price, the page wasn't up for long. All of the free products make getting your order fun. "
"Supplement Warehouse is the only place I will ever get my supplements from now! Their prices are low and I always get them very fast! This website has saved me so much money and I recommend them to all my friends that get supplements!! I am very impressed and am happy with their service! Thank you!!"
"Have always had nothing but good interactions with supplementwarehouse.com. Fair pricing and great customer service in the past."
"This being the first time I visited SupplementWarehouse.com, I found the website very easy to navigate. I was able to find what I wanted and check out quickly and efficiently!"
"I am very satisfied with this company and I have been buying supplements from them for about a year now, maybe a little longer. I have had no bad experiences with this company and the price matching option works flawlessly when buying supplements. I will definitely be buying from them again. Thanks!"
"I've used Suplementwarehouse.com a number of times now. You can't beat the pricing, and delivery is fast and reliable every time! "
"I love getting Jackd 3d from SupplementWarehouse. Always has the lowest prices and they throw in free samples and other deals also. I only buy from them now thanks for having low prices!!!!!"
"Supplement Warehouse has the best prices on the web! I will never shop at any other online store. My loyalty lies with Supplement Warehouse for life! Thank you for your continued and valued support!"
"~ Great website was able to find what I wanted Quick and Easy ~ Prices are reasonable ~ Fast shipping and Great packaging ~ HIGHLY RECOMMENDED SELLER ~ Thank You !! "
"This has been my 5th time ordering from this company and each and every time I am blown away with the discounts and the quickness of the order being sent out. Will continue to do business with this company."
"They have awesome prices and shipping is fast."
"Mixed Feelings! Not impressed with the company overall,$23 Shipping fee for my order, but they are likely the best deal...IF... your order is over $100 & includes one of their Specials. I do really feel their backbone is one of gimmicky marketing strategies rather than straight forward price savings. (So be careful when you see a great price, remember the $20 shipping premium compared to VistCost, Swanson, iHerb, etc).
Transparency, Pricing Policies: NOT GOOD
Price Match: NOT GOOD (Useless)
Shipping Cost: BAD (highest I've seen)
Listed Prices: VERY GOOD
Order Possessing: BAD (this may have been isolated?)
PROCESSING TIME
It took 96 hours to ship my order(not 24-48 hours as claimed)of all in stock items. I placed my order on Monday and it was not shipped until late Friday. No items were backordered. This could be a fluke, as others seem to have positive processing feedback?
(And if you see other reviews that give their shipping cost the top rating.... read with caution because they have MUCH higher shipping than most all of the others)
TRANSPARENCY & SHIPPING COST
This is actually a bigger issue for me. My shipping charges were $23 for a $77 order shipping standard UPS. (And the shipping price was about the same for for a lower total). At most any other site the shipping would be Free or under $4.99. And there is really no way to lower shipping via incentives, etc. There is apparently some sort of handling fee structure built in (reminds me a bit of outrageous shipping and handling on Infomercials). To be honest, I probably wouldn't mind as much if they at least outline- in detail- how they calculate shipping and handlings. (Even the Infomercials tell you the shipping and handling for that $9 item is $19.99!! Sort of joking, but the point is there.
LISTED PRICES
This is their strong suit, if you can navigate through the less than straight forward cost structure. Basically, you get a good deal if you order $100 or more & includes one of their super sale items. Anything less will likely be absorbed by the HIGH Shipping cost (again $23 for my order that would be free most places).
CUSTOMER SERVICE
All in all, pretty friendly. Not blown away, but there is only so much they can do other than give you a status? So sort of a non-issue.
PRICE MATCH
I have found the "Price Match", which includes "Competitor Shipping" charges to be gimmicky as well. This only applies if you use a single competitor's price for every single items in your order. (Pretty stupid- if the competitor was cheaper under such stringent conditions you would be ordering from them to start with)."