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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review



Verified
5/5

2024-11-25

Good to go

"Got what I needed on time and for a great price."


Verified
5/5

2024-11-21

Great service and customer service and support

"Received parts in a timely manner. I had some parts missing from order I called customer service and told them about order missing parts they sent parts out the same day also had a few parts that were on back ordered they kept me informed about the order from the manufacturer having parts being back ordered them self and a estimated date when they will ship parts to them and when they received and shipped parts to me and still received in a timely manner for my project.Great and friendly customer service definitely recommend this company also great prices. Thank you for your service."

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Verified
5/5

2024-11-15

Thank You

"Received what I needed in good time. Good help on the phone ordering my new boiler."

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Verified
5/5

2024-11-15

Well done!

"Love all the Happy faces, expressing appreciation for my order!"

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Verified
5/5

2024-11-15

Excellent Service

"Very quick service, carried a difficult to find part, fair price. "

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Verified
4/5

2024-11-14

Reznor pilot assembly

"I was sent a wrong part, notified supplyhouse and they sent me the right part. Other than having to wait it was a good place to buy from. Thank you and I would shop here again."

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Rep reply posted 2024-11-21
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We greatly appreciate that you have taken the time to provide a review on our business. We apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. We are happy to hear that the return process went smoothly. If you need any assistance in the future, please let us know and we would be happy to help!

Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-13

Great service

"Persons answering the phone were very helpful during a difficult time. Thanks"

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Verified
5/5

2024-11-13

capacitor

"Very fast service, great price, will buy from again. Thanks"

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Verified
5/5

2024-11-12

excellent

"very happy about your service"

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Verified
5/5

2024-11-12

"Found fittings I needed. Shipped quickly."

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Verified
4/5

2024-11-12

Quality Accepted

"I was able to find what I needed and the quality was great however the delivery was a little slow."

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Rep reply posted 2024-11-14
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We're so glad to hear that you were able to find what you needed and the quality was great! We're sorry for the delayed delivery on your order as our goal is to provide a quick delivery! As a courtesty for this unexpected delay during transit, we will be issuing you a refund on your shipping cost. Once this has been issued, you will receive an email confirmation reflecting the shipping cost refund. This may take between 1-2 business days.

We appreciate this feedback and we will use this to improve our delivery options for the future. If there is anything else we can try to assist with, please don't hesitate to reach out at 1-888-757-4774. We're always happy to help!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-12

Great first experience.

"Great first experience. We will be back."

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Verified
5/5

2024-11-12

Good value

"Brand name high quality circuit breakers at a very good price."

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Verified
5/5

2024-11-11

Fast service

"Ordered some conduit fittings on a Sunday afternoon and they arrived by Tuesday afternoon. Fast delivery time and a quality part at an affordable price. Thanks!"

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Verified
5/5

2024-11-11

Perfect

"The lady on the phone was really nice an helpful. Thank you "

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