"Excellent price and prompt shipping. SurplusHats.com had the Kangol cap I was looking for at the best price I could find anywhere online. The cap arrived in new condition with all tags intact. Although I have not needed to use the return process, it looks easy and a return shipping label was included in the box. All-in-all an excellent experience. The next time I need a hat, I will definitely make SurplusHats.com my first stop."