Surplus Village

1 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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ResellerRatings
Verified
5/5

2004-04-07

"I purchased a couple of surge suppressors from Surplus Village. They are a surplus place, so there selection is an odd mix of stuff. However, if they have what you need, their prices can be pretty good on some things. Their service is legit, unlike a lot of surplus placres I have heard about. They shipped my order promptly with no hassles. I have ordered from them twice and found the merchandise to be just as described. I would certainly use them again!"

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Making decisions on their own
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Overall customer service
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Customer service being easy to reach
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Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
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