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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

4/5

2020-05-02

Best Used Phone Ever

"USPS is bad at shipping on time and communication. Other than that the seller was great at keeping me posted and reassuring that the package will get there. "

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5/5

2020-05-02

Phenomenal!

"Phones came earlier than expected. Seller states they’re in Mint condition but phones were practically brand new!"

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4/5

2020-04-30

Pretty good. Fees keep going up though

"Pretty good. Now there's sales tax. Fees keep going up. But still a good value"

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5/5

2020-04-24

Not Too Good to Be True

"I received exactly what I ordered in a timely manner. Swappa made me feel comfortable by guaranteeing the phone worked and was as described, they did not dissapoint!"

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5/5

2020-04-23

Seamless Transaction!

"I’m an avid runner and I had been looking for a resale of an Apple Watch on sites like LetGo and OfferUp. I didn’t find what I wanted and I was recommended to come to Swappa. Within 24hrs I had found exactly what I wanted, spoke with a very responsive seller, and purchased. It arrived a day earlier than expected and I was able to get a test run with it on immediately before the sun went down. Couldn’t have asked for a better and more seamless transition! Will be using Swappa again! "

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5/5

2020-04-22

Great Product with Great Prices !!

"I had a great experience with Tiger Phones , I order a used IPhone XR . I ordered phone on Thursday night and received it on Monday ! My Wife was extremely happy that it came so quickly then even happier when she opened the box and the phone was great condition, it honestly looked Brand New and not one scratch on it. Happy wife is a Happy life !!"

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5/5

2020-04-18

Nice and easy

"2nd time we have bought a used phone through swappa. Both transactions have been fast and easy"


5/5

2020-04-17

Great Place to Sell

"Quick, Easy and Safe !!! Swappa !!!"


5/5

2020-04-08

Super fast delivery, excellent condition

"Awesome experience! Will be purchasing again most likely."


5/5

2020-03-15

Sold a smartphone quickly

"Dear Swappa,

This is my first experience using Swappa. I didn't even know your service existed until my daughter mentioned it to me about a week ago.

I thought it was very easy to list the smartphone, and it was also very easy to correspond with potential buyers.

The phone sold in just a couple of days, and the financial transaction working through PayPal couldn't have been easier.

And since this was my first time using Swappa, I had several questions along the way. And I was quite surprised to get quick answers no matter what time I sent in my questions either day or night.

So anyway, needless to say I was very pleased with your service, and I plan to use it again someday and also tell others about it too.

The only little hitch was that the buyer had changed her shipping address and had forgotten to update Swappa. But the post office forwarded the shipment to her, and it only delayed the delivery by about a day or two.

Thank you again,

Lawrence Ebaugh
"

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5/5

2020-03-15

Great

"Bought a phone and it works as advertised."

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5/5

2020-03-13

Just what I ordered

"I received a "like new" phone in a short time. It works well. "

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5/5

2020-03-11

Always Enjoy Swappa!

"Swappa is a great phone marketplace. Peace of mind that things will be done properly, or fixed. "

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5/5

2020-03-08

13th device

"Always a great experience. I've bought 13 devices (iPhones, iPad, Nintendo Switches, etc.) on Swappa and have always had a good experience. "

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5/5

2020-02-28

Great experience

"Very happy with the new Iphone "

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