"First purchase was for an inexpensive guitar strap and effects pedal, and the amount of customer service and desire to make my buying experience first class was above and beyond amazing!. Next purchase for a guitar case was exactly the same along with follow up e-mails and phone calls from people at Sweetwater that personally follow your order from start to finish. Amazing buying experience and service. "

"Very knowledgeable and courteous service from Cameryn! Great pricing too. Arrived the next day!!!
Thank You."

"Sweetwater accurately and efficiently processed my order and promptly delivered it. I will spread the word and buy from Sweetwater again."

"Truly a first class organization. Will keep recommending them to my friends. They have earn my business with their expertise and phenomenal customer service. That's why I keep coming back to them for my musical needs. Enough said."

"I’ve bought three guitars, two amps and a bass from Sweetwater . The service that Ryan Ashby has given me is fantastic!.. Great guy, knows his stuff and follows up!.. Could not be happier !"

"One word for the packaging of my drum set ........ totally awesome!!!!
So easy to set up.
Thanks to everyone who had a part in making sure that all details were taken care of"

"Been relying on Sweetwater for years now. Always the place to go for the best knowledge, the best education, the best gear and absolutely the best people! Nearest to perfect as can be! "

"Their prices were as good as anyone else, & after delivery [very fast, by the way] a representative called & sent a personal email asking if everything was alright, & asking if there's anything else they could do. Best customer service around. This is THE place to buy sound equipment."

"Sweetwater has called to see if we are pleased with our order...Yes We Are, and they send candy.I like candy
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"Very nice company and people. Very easy and fast service with knowledgeable sales people. "

"The personal resolved all the things concerning payments issues with my credit card, specially in holiday season. Sweetwater is the best place for buying any thing in the music industry. Very very satisfied!!!"

"I have have many interactions with Sweetwater, and every one of them have been fantastic. I have rarely ever found a company with such an emphasis on customer service & that genuinely cares. Plus, they offer free shipping. Sweetwater is the only online music gear dealer that I use. I highly recommend Sweetwater for anyone who needs musical instruments, accessories, or recording equipment."

"The sales associate was able to clear up a problem with the online payment and still meet the expedited delivery. They went above and beyond to fix the problem-that was not theirs. It was nice to talk with a knowledgable person who took charge of the situation."

"Joe Perrone keeps me up to date and always willing to go the extra mile to find you the best competitive price for your gear. Joe is attentive to your needs and understands what is needed for each situation on a case by case basis."

"Matt South es de los mejores sujetos con los que traté en linea! Me ayudo pacientemente a lo largo de dos semanas a obtener mi E-1 FR S Special Edition junto a un estuche SKB que encaja perfectamente en la guitarra! Pude transportarla sin problemas desde Orlando, Florida (USA) a La Paz, Bolivia; la orden llego puntual y en perfecto estado/calibracion/afinacion/etc.
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