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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2021-07-29

Don't give refunds, horrible customer services

"I would never use Swim2000 again, the goggles I got from them were faulty and couldn't get any response from them by either Email or Phone."

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Verified
1/5

2013-12-17

"SO BAD! The color selection section on their website was difficult to navigate. I tried several times to get the correct color into my shopping cart, but apparently I didn't because the item came in the wrong color. I called them and asked that return shipping be reimbursed due to the difficulty with their website. Not only did they refuse (it would have been 5 or 6 bucks) I ended up getting lectured, interupted and scolded. I have never been treated so poorly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges