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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2024-10-12

Easy purchasing process

"It is very seamless and love how the loyalty points can be used like a "cash back" system.
Not knowing the size is such a comment issue but SwimOutlet make it easy with its return process. I am hooked!
"


Verified
5/5

2024-10-12

Always have what I need

"The site is easy to use and Swim Outlet always has the brands and quality I’m looking for."


Verified
5/5

2024-10-11

I love this site!

"SwimOutlet is awesome. Great prices, huge selection, and easy to navigate. That's why I keep coming back."


Verified
5/5

2024-10-11

Great Experience

"Super choices, great sizes and easy to order, quick response to your order."


Verified
5/5

2024-04-23

The best shopping mall I love!

"As you learn to swim, you buy everything you need from Swim Outlet.
It's great that you can buy swimsuits, swimming caps, and water glasses at once.
There are many products and many types, so there are many choices.
"


Verified
5/5

2024-10-11

Convenient easy and quick

"Very good very easy to use "


Verified
1/5

2024-10-11

Not what I expected

"Purchased 2 bathing suits. Unfortunately, neither one had a bra! I'm definitely not flat chested - so I absolutely need bathing suits with built in bras.
Therefore, I am returning both suits.
"


Verified
5/5

2024-10-10

Quiktrip to Swimoutlet

"I was in and out of Swimoutlet in record time. I found what I was looking for, put it in my cart and headed to checkout .
The app was very clear with their instructions and promos. This was a very pleasant experience. Comparing Swimoutlet to many other apps I have used , I like the Swim Outlet app the best!
"


Verified
2/5

2024-10-10

Out of my size in so many styles

"Easy to navigate and look at styles. Just so disappointing on how many suits I liked but couldn’t order because out of stock."


Verified
5/5

2024-10-09

Dependable and efficient

"Recieved exactly what I was looking for (replacement goggles)"


Verified
5/5

2024-10-09

Easy to purchase.

"Good stuff, a lot of sizes available in most of the swimming suits!"


Verified
5/5

2024-10-09

SwimOutlet shopping

"I enjoy shopping her because of the quality and price of merchandise."


Verified
4/5

2024-10-09

I joined an event where I would have access to purchasing the new Christmas line before the general public and then couldn’t

"I joined an event where I would have access to purchase the new Christmas line before the general public. I RSVPed yes, I received text messages, and emails, etc. The day of the event I follow the link (I was sent via text), I go to purchase a swimsuit, and I am told that I cannot because I’m not a member. I joined this event specifically to have access to purchase this Christmas line ahead of time. It’s very misleading to invite people to a special event, tell them they can purchase things, and then when they try to they get roped into purchasing a membership. If that’s the case, then the event should have been a members only event. It’s fine… I purchased the membership , but I had not intended to do so thinking that RSVPing was sufficient enough. When I called to question why I was unable to purchase a swimsuit and employee named Robin assisted me. She was very nice however we kept talking over each other. I would ask a question and in the middle of me asking a question she would try to answer so there was a lot of us talking over each other. I’m quite certain that she was frustrated/annoyed with me, I could tell by the tone of her voice. Also, in the past when trying to purchase swimsuits online, I would use promotion codes, and without fail, I would put in the promotion code, I would see my discount, and then when I would go make my payment the total would readjust back to the original total (with no promotional discount shown). This has happened numerous times and I have yet to find someone who can help me understand why this is happening."


Verified
4/5

2024-10-09

Great swim gear store!

"Good prices, quality products, prompt service"


Verified
5/5

2024-10-09

Smooth transaction

"I ordered the wrong size for my son’s team swim trunks and it was an easy fix to cancel and order another. Smooth transaction."