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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-10-05

I have been ordering from SwimOutlet for years

"Great inventory and selection. Fast delivery"


Verified
4/5

2024-10-05

My items

"My items needed for my team purchase were all in one location & convenient to purchase"


Verified
2/5

2024-10-05

Promised discount didn't get it

"Before I ordered, I was promised a discount. I got a code by text. When I entered the code, it was not accepted. I needed a suit so I ordered anyway. If I wasn't promised the discount, I probably would have ordered anyway. But because I was promised it and didn't get it, I feel cheated."


Rep reply posted 2024-10-11
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:

“I’m sorry to hear that you experienced issues with the discount code. It’s frustrating when expectations aren't met, especially when you’re relying on a promised offer. Please reach out to our customer support team with the details of the code you received, and we’ll do our best to resolve this for you. Your satisfaction is important to us, and we want to make this right.”


Verified
5/5

2024-10-05

Great Customer Service

"I received my order very quickly, but unfortunately my 3 swimsuits did not fit. I called Customer Service, explained the situation and was very happy to be offered store credit to return my 3 swimsuits that did not fit. The lady I spoke with also helped me to determine what sizes I should order, based on my measurements. I reordered different sizes and am currently awaiting the shipment. Very pleased with the service- thank you!"


Verified
5/5

2024-10-05

Returning 3 out of 4 suits purchased

"1-Loved the Sporti Sanibel Island Conservative Girl Leg Printed Suit, but the cuppads are not sewn in. The pads arrived wrinkled from packaging and shipping, and I could not straighten them out. Not attractive at all. Swimsuit Manufacturers Always, Always sew the cuppads in!
2-The Sporti Hydrylast Chlorine Resistant Moderate Scoop Back in Cabernet was too loose in the legs and derrière or perhaps it was a long torso, but that's not what I ordered.
3-Love the Sporti Tetxtured Chlorine Resistant Asymetrical Colorblock Slimsuit. It's the one I am keeping because the cups of the bra are actually sewn in with a band around the bra line adding more support. The legs could be a little tighter, but acceptable.
4-The Sporti Textured Chlorine Resistant High Neck Colorblock ran a close second. But it was a size too big even though I ordered the same size in all 4 suits. And I had some difficulty hooking the high neck horizontal strap in the back. This made it an easy decision to return this one.
"


Verified
5/5

2024-10-05

Nice website good prices

"The prices are great. You have a great selection of suits."


Verified
1/5

2024-10-04

Not good

"Customer service representative got everything wrong , price , wrong item second time within two days definitely lost confidence in your website and your customer representatives"


Rep reply posted 2024-10-11
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:

“I'm really sorry to hear about your experience and the frustration it caused you. It's unacceptable for our customer service to provide incorrect information, especially more than once. Your trust is important to us, and I understand how disappointing this must be. Please know that your feedback will be shared with our team to improve our service. If you're open to it, I’d be happy to help resolve any issues with your order or assist you further. Thank you for bringing this to our attention.”


Verified
5/5

2024-10-04

Great selection and great prices

"Swim outlet had everything I was looking for! My teen daughter loved all the color options. The only thing I wish Swim outlet had were towel pants. "


Verified
1/5

2024-10-04

Price change

"When I put the item in my cart it had one price and when I checked out the price changed. I had a screenshot of the price it originally said. Then I went ahead and added the item to my cart again. The price "changed" multiple times. Sometimes it would be 50% off sometimes 41% off. It's crazy. They make up what prices they want"


Rep reply posted 2024-10-11
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:

“I truly understand how frustrating it can be to experience inconsistent pricing when shopping. Pricing fluctuations can happen due to various factors, such as promotions ending or inventory changes, which can be confusing and inconvenient. We appreciate your feedback about this issue, and I recommend reaching out to our customer service team with your screenshot so they can assist you directly. We want to ensure you have a smooth shopping experience, and your concerns are important to us. Thank you for bringing this to our attention.”


Verified
5/5

2024-10-04

Loyal Customer for Life

"SwimOutlet is my go-to for my swimsuits. One stop shop online with great customer service if needed. I’m loyal to the swim brand ‘SPORTI’ for my suits and the selection on the website is incredible- all sizes available even during sale season. Shipping is fast, even to Canada. "


Verified
5/5

2024-10-04

swimsuit shopping

"I found that it was easy to view the product and make a selection. checking out went well and no problems"


Verified
5/5

2024-10-04

Wonderful!

"Great experience shopping with you."


Verified
5/5

2024-10-04

Precios excelentes y la calidad

"Me encanta comprar en swimoutlet, precio y calidad, es una página segura, amigable y el tinepo de enviado es excelente! "


Verified
4/5

2024-10-04

Amazing deals!!!

"Great deals, but the delivery is very expensive! Yikes!"


Verified
4/5

2024-10-04

Swi. Outlet Review

" Hard to find items. Didn't seem to be placed under normal categories
"