"I usually shop here because my daughter swims and is always needing swimsuits "
"I purchased a swim parka for my grandson's birthday and was unable to find a "gift" option or a "gift card" option. I had to send him an email to let him know it was coming. Please add those features to your site."
"Had a friend suggest SwimOutlet and I'm glad they did! Easy to find the pieces I wanted in the size I wanted -- quick and efficient, and great communication as to where things are in the process."
"Easy to order and easy checkout"
"The package was delivered to the wrong address at first but they got it taken care of and is shipping it to me now so I’m happy it was fixed just wish it hadn’t happened to begin with"
"I ordered yesterday afternoon and already received my order this morning! Amazing! "
"Found what I needed. Easy to review "
"Excellent Customer Service."
"My order kept getting canceled, four times. The representative said it was my bank, my bank said there was no issue with the transaction. "
“I'm sorry to hear about the frustration you've experienced with your order cancellations. It's understandably upsetting when issues arise that seem out of your control. I can assure you that we want to make the ordering process as smooth as possible for our customers. If you could provide me with your order details, I'd be more than happy to look into this further and help you resolve the situation. Thank you for your patience.”
"Couldn’t get the 20%off code to work"
"The bargains were good, but wish there was more on sale"
"Everything I wanted was in stock and the checkout was very smooth"
"Customer service is Always helpful and great prices. My family’s go to for swim equipment and gear. "
"I work at a pool as a lifeguard and swim personally 4+ times per week. Swimmers ask where I get my gear... swimoutlet.com! Great quality, great prices and great service. "
"Great experience!! fast and easy.
"
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:
“Thank you for your feedback regarding the gift options on our site. We understand how important it is to have a seamless gifting experience, especially for special occasions like birthdays.\We appreciate your patience and hope your grandson enjoys the swim parka!”