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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-09-07

Good Quality Swimwear

"Ordered a pair of submersible weights, and they work great with my aqua class. I also ordered a pair of swim shorts. They fit perfectly and will be used for my aquacise class and for my white water rafting trip. Thank you! "


Verified
5/5

2024-09-07

Selection

"Still lots if choices at the end of swimsuit season. "


Verified
5/5

2024-09-07

Love this site!

"It's easy to shop because of the great variety and fast delivery."


Verified
2/5

2024-09-07

Checking out

"When checking out, there were too many advertisements to add more to the cart. I’d not the cleanest interface. "


Rep reply posted 2024-09-10
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:

“I’m sorry to hear that you experienced difficulties during the checkout process. We understand how frustrating it can be when advertisements disrupt your shopping experience. Your feedback is valuable, and we will take it into consideration as we work to improve our website's interface. If you have any further suggestions or need assistance, please let us know. Thank you for sharing your thoughts with us.”


Verified
5/5

2024-09-07

Lots of choices

"wanted a simple pull buoy and noticed your variety online.
"


Verified
2/5

2024-09-06

Difficult check out

"The checkout process was a nightmare. It would not let me proceed and provided responses that didn't make sense. It took me 3 days to try and figure out the issue, which I never did. By then the one specific item I wanted was no longer available."


Rep reply posted 2024-09-10
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:

“I'm really sorry to hear about your frustrating experience with the checkout process. We understand how important it is to have a smooth and efficient shopping experience, and it's disappointing to hear that we fell short in this instance. Your feedback is valuable, and we will investigate the issues you encountered to improve our system. If you still need assistance with finding a similar item or have any other questions, please let us know. We're here to help.”


Verified
3/5

2024-09-06

Not much inventory.

"I was looking to purchase some jammers from Speedo, but they were all sold out!"


Verified
5/5

2024-09-06

Great use

"Easy to use website. Great prices. Alwas a great sight."


Verified
5/5

2024-09-06

Liked the response when I needed to cancel an order because I had ordered incorrectly.

"Unfortunately I cannot find the name of the SwimOutlet Customer Support Team Member, but she emailed me to tell me she had canceled the order, which was very helpful. "


Verified
5/5

2024-09-06

Excellent and Easy Shopping Experience

"The order shipped quickly and I had to return/exchange something. The process of returning the item was very smooth and easy. I appreciate the options in how to return the item. The quality of the pieces I ordered seem good and I'm excited for my swimmer to start the season prepared with the right gear! "


Verified
3/5

2024-09-06

More filters please

"I and many others, don't have the time for endless scrolling trying to find a specific product. We all have an idea of what we are looking for so please provide an interface that can accommodate it. Size, fabric, style, color are just some of the basic ones. Nothing worse than finally finding something that fits the idea only to see it available in XS only. Put the AI use for something good for a change. This goes for all online shopping, so frustrating. Have better things to do with my time."


Verified
5/5

2024-09-06

Always efficient

"Good variety of products and reliable service and feedback."


Verified
4/5

2024-09-06

"Smooth and seamless. No problems."


Verified
5/5

2024-09-05

Long torso!!!

"I am 6' tall and always have trouble finding comfortable bathing suits. The Krinke long torso are perfect .... and chlorine resistant"


Verified
5/5

2024-09-05

Good price for Ryka water shoes

"I have been wearing Ryka water shoes for workouts in the pool for several decades. I needed a new pair. After Googling the water shoes, SwimOutlet had a sale going and the price was good. Ordering online was easy. They arrived within two days. I'm glad they carry this product. All in all, an excellent experience."