"Great service, from ordering to delivery. Will support this company, telling my friends.
Thank you for your service."
"I like the choices available and the prices can’t be beat."
"It was easy to order and my package was shipped immediately."
"I was very pleased with the ordering experience at Swim Outlet. I ordered my USA Wave Water Shoes on Sept. 1, 2024 and received my order on Sept. 5,2024 via USPS."
"My return was at UPS four weeks ago. I still haven’t received my refund and I get no response when I leave a message. Very disappointed."
"Let you know when I receive the suit"
"Finding the needed filters was tricky.
I also was added to email lists and have received multiple emails within a very short timeframe. "
“Thank you for your feedback. I understand how frustrating it can be to navigate the site and deal with unwanted emails. We strive to provide a positive experience for our customers, and your comments will help us improve. If you're having trouble finding the right filters, please reach out, and I’d be happy to assist you directly. Regarding the emails, you can manage your preferences directly in your account settings, or you can opt-out using the link provided in the emails. Your concerns are important to us, and we appreciate you bringing them to our attention.”
"The price seems fair the website was easy to use etc. I’m just annoyed that I’ve gotten more than one email in regard to my order. I’ve gotten 8 emails in 3 days from swim outlet. This is not uncommon among online vendors but it’s getting very old. I miss important emails all the time because I’m dumped on with email-diarrhea style marketing. Please chill, we’re not dating, we’re not friends. Just send the stuff I bought and don’t get too clingy, it’s unbecoming and desperate. You’re better than that."
"Was able to navigate the site well using the Category and filter options. Ended up finishing 3 bathing suits on sale for very good prices. Read the reviews before purchasing as they are helpful with identifying accurate sizes and quality material."
"Ordered 2 suits for myself and 1 for my wife. Really easy to navigate and order."
"love the prices and that you carry the girl leg swimsuits"
"My order arrived quickly and in perfect condition."
"Web site would not take my e mail that u use to contact me
Finally it worked on Sept 2
Last week i called and was promised a call back. Did not happen… every time (3times) this has happened.
I am a member but still charged shipping. What’s up?"
"Website is easy to navigate. Shipped out the next day. "
"I kept trying to add the membership to my order. I was not able to add it. "
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:
“I'm really sorry to hear about your experience. It sounds frustrating to not have received your refund or a response from our team. Please know that we want to help you resolve this situation as quickly as possible. I recommend to please reach back out to our customer service via live chat or phone for a more immediate response. Your satisfaction is important to us, and we appreciate your patience during this process.”