"I returned my first purchase because of poor fit and fabric choice. Customer service reached out with alternative swim suit choices! "
"It was a great experience shopping with swim outlet, thanks."
"There were many items to search for. The one issue I had was not being able to go back to the page I was just on prior to clicking on an item so I had to remember the last page I was on to get it right. Also when I was trying to put in a filter while looking through the sale items, it included regular priced items so that wasn't helpful. Finally I put a filter on to put suits in with my size and many of them were out of my size which was frustrating... lots of going back and forth.
Other than that, when I could find items or check sizes and colors, that was easy. Checkout was easy and swapping items from the cart or removing them was simple."
"Good selection of swim shirts"
"Great service, great selection, quick delivery. Love your products!"
"perfect transaction , all first class"
"Great experience. Fast shipping"
"I have not purchased from Swimoutlet as much as in the past but it is always a great, easy experience. I did try to call shortly after placing the order to get a thong to match my tops (admittedly, to avoid the shipping fee), but was simply unable to connect with anyone. Still, the site is intuitive, the prices are reasonable and the quality is great. "
"Easy to look for and find items."
"The suits are CHEAP but not in price.
Krinkle suits should go back to quality. I made it known I needed a quality suit capable of withstanding aqua exercise in chlorinated pools. "
"I gave 3 stars because the shopping experience was fine. Ordering and shipping were easy and as expected but the bathing suit did not fit my daughter. I used the size guide, took her measurements and ordered the appropriate size. When it arrived it was too small. So she didn’t have the team swimsuit for 2 of her meets. Quite disappointed."
"Couldn’t look at something and then go back to where I was. Website needs improvement "
"I ordered a swimming suit that was too small and the return was very easy and convenient. Thanks"
"Easy website to navigate, good communication & good prices!"
"Ordered a unitard for aquatics class. Unfortunately too small, used Happy returns and reordered a different suit. Easy return! Thanks"
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:
“We apologize for the inconvenience you experienced while browsing our website. Your feedback is valuable to us and we will address this issue to ensure a better shopping experience for all our customers. Thank you for bringing this to our attention.”