"Order arrived prior to the stated delivery date"
"Needed my 16 x 15 x 4 in a 1200 but had to get either 1000 or 1500.
"
“Thank you for being a Sylvane customer! ”
"When other suppliers appear to have a hard time keeping up with demand during a crisis, Sylvane had what we needed and shipped it in a timely manner. Thank you!"
“Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”
"I ordered the incorrect size & Sylvane made it very easy to return & ship me the correct one fast!"
“We are so glad to hear this! Thank you for being a Sylvane customer! ”
"Went online, paid for the product and received it very quickly. "
“We are so happy to hear this - thank you for being a Sylvane customer! ”
"I ordered from them on 4/20/2020 and was told the item would ship on 4/24/20. Status as of today still says preparing for shipping. I emailed customer service on 4/27/20 and asked for a status update and get no response. I called the customer service number today and after being on hold for over 15 minutes, I was only given the option to leave a voice mail message."
“We apologize for the delay. Unfortunately, we recently received word from the manufacturer there was an issue processing orders in their new system. Please let us know if you would like your order to be resent or canceled. Again, we apologize for any inconvenience or hassle this may have caused. Thank you!
”
"Delivery was quicker that quote"
“We are so happy to hear this - thank you! ”
" This new electronic type of Radon Detector has saved my daughter and grandchildren's life from being radiated with 10+ radon saturation and becoming sick with possible cancer. I thank you for having this at a reasonable price. It has worked for faster results to be able to adjust ventilation to get the numbers down, Not to be where we need them to be but to a safer level in their home and get them back into their own beds again. So Thank you very much."
“We are SO happy to hear that this product has worked well in your home and has kept your daughter and granddaughter safe. Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”
"Quick delivery and a great product"
“Thank you! ”
"East ordering, Prompt delivery. Excellent quality product."
“We are so happy to hear this - thank you! ”
"Quick to answer the phone, and was able to quickly help me with my request."
“We're so happy to hear that a member of our Customer Service team was able to assist you with your order! Thank you for being a Sylvane customer! ”
"Ordered open box item. It shipped super fast and was in brand new condition. "
“We are so glad to hear this - thank you! ”
"IQAIr filters are amazing. I have brittle asthma and have suffered for more than 20yrs. With the addition of my first filter, my health improved dramatically!! When I moved to my new home, I added a second filter for the upstairs so now my home is totally safe of irritants and clean."
“We are thrilled that you are happy with your IQAir air purifiers and that your health has improved because of it. Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”
"Purchase, relacement, service & supplies!!"
“We're so happy to hear this! Thank you! ”
"Very fast in responding to the order and received the item faster than expected. THANKS
"
“We're so happy to hear this - thank you! ”
A rep from Sylvane, Sylvane3, has responded:
“We're happy to hear this - thank you! ”