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Verified
5/5

2020-03-22

500 Air Scrubber

"I like to purchase my supplies on Sylvane, this is a very reliable site to do your online purchases!!!"

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Rep reply posted 2020-03-24
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-03-21

Great service

"Arrived quickly. Easy ordering. "

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Rep reply posted 2020-03-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! ”


Verified
5/5

2020-03-20

Great Service Quick Delivery

"It was very easy to order, pay and obtain the filters I wanted for our house. One of the easier websites to negotiate that I've encountered."


Rep reply posted 2020-03-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
4/5

2020-03-20

Overall Satisfaction

"I ordered a Whole House Humidifier on a Friday with promise for delivery in two days. The part was delivered as promised on the following Sunday. Great deal at a great price!"

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Rep reply posted 2020-03-24
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you found the humidifier you were looking for at Sylvane! Thank you for being a customer & for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-03-20

Fast Service

"This product is an exact replacement part and I had now problems installing. The Price was great and the delivery was fast. This is real life customer service."

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Rep reply posted 2020-03-24
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you found the replacement part you were looking for. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-03-19

Knowledgeable

"Staff was prompt, courteous and knowledgeable. 2nd time buying through Sylvane. "

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Rep reply posted 2020-03-20
A rep from Sylvane, Sylvane3, has responded:

“We're so glad a member of our Customer Service team was able to assist you! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-03-19

"arrived on time not installed yet"

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Rep reply posted 2020-03-20
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-03-19

Satisfied Customer

"My products came quickly in petfect condition, and the price was reasonable. "

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Rep reply posted 2020-03-20
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-03-18

Air Dog HEPA filter

"Excellent service, great price, quick delivery, Thank you"


Rep reply posted 2020-03-18
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear this - thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”


Verified
5/5

2020-03-18

Great service

"Fast shipping, fans are awesome!"

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Rep reply posted 2020-03-18
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear this, thank you! ”


Verified
5/5

2020-03-18

The high quality I hoped for!

"Ordering was Easy. Shipping was quick. Setup was easy. The air purifier is the high quality I was hoping for. Within 24 hours we were breathing easier and coughing ceased. This is a fabulous unit! We are Super Satisfied!"

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Rep reply posted 2020-03-18
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you found an air purifier that fits your needs! Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”


Verified
1/5

2020-03-16

ordering a dehumidifier

"your produce was recommended for the type of dehumidifier I was looking for/ no problem ordered online/ received confirmation/then received confirmation of delivery/ then got a call from one of your customer service reps saying that my address was incomplete/clarified/said did I know the product was a back order-advised NO- this was not displayed on my order.
customer service rep called back and said would need my credit card number AGAIN-as when added suite number to the address had to reenter all/ advised I had requested be delivered to my home address-NOT business/ I refused to give my credit card again/ told her to cancel/ a few days later the dehumidifier was delivered to my home.
Either this customer service person is NEW/ clueless or just plain?
great news is the dehumidifier is working well
"

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Verified
5/5

2020-03-17

No hassles. Fast delivery.

"No hassles. Fast delivery. "


Rep reply posted 2020-03-18
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-03-16

Support Call

"Learned a little about the system"

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Rep reply posted 2020-03-17
A rep from Sylvane, Sylvane3, has responded:

“We're so glad a member of our Customer Service team was able to walk you through any questions you had about your product(s). Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-03-16

100% awesome. Ultra-Aire 70H

"Supply air collar was damaged in shipping. Contact CS and they had a replacement to me in just a couple of days.

Amazing, would highly recommend.

"

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Rep reply posted 2020-03-17
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear that a member of our Customer Service team was able to quickly help you with this! Thank you for being a Sylvane customer! ”