"Excellent store with excellent service all questions i had were answered quickly and with helpful information. My order arrived the very next day after it had been shiped. I will definitly buy from system-mods again and tell all my friends about them too. "
"System-mods was great. I got my X3 as quickly as humanly possible and I never had doubts about pre-ordering from them. I would go through them again."
"Simply the best when it comes to ordering & shipping! Thanks sys-mods!"
"great store AAA rating. Shipped my x3 quickly and i had it before annyone else did."
"Excellent customer service. Above and beyond what was expected. "
"Phew how much can you say about a company that does such great things with the world of technology today? WOW"
"From what ive experienced here they have great support and awsome products!"
"I Love this store they are just great! Very nice stuff!"
"ordered my X-ecuter 2.3b pro from these guys a few months back. I got a mere 3 days after i ordered and i live in ohio when they are located in texas
i preordered an Xecuter 3 from them august 14, it is shipping right now :-D i am VERY happy with their service. they are willing to answer questions that have been asked more than one time"
"Excellent place to get xbox mods from. IRC support channel is excellent.
5 separate orders and all were flawless and ontime."
"I have always been satisfied with this company's great customer support. I have dealt with them several times in the past. They have live chat support and are willing to work with you on almost anything you are having problems with. If you need a great modchip from a reliable store www.system-mods.com is for you.
Madhatta
grg6
cs112
"
"Fast shipping at a reasonable price, and the lowest priced chips around. They will definately see more of my business."
"System mods is the best. Clear communication, fast shipping. excellent. My exclusive mod shop.
"
"I have had a horrendous experience. It took 5 days from order for my package to be shipped and even though I left a special note of where to ship and their site says that they cannot deliver to a po box, they still tried to ship to my billing address po box. Needless to say, my package is now in limbo and it has almost been two weeks. I try to call and can only leave a message and help desk and emails I submit have not been answered. I am about to just leave a message cancelling my order and order from a better company.
Edit
Well, finally a response from the company. I guess giving a bad review is the only way to get a response.
When I call, I can only leave a voice message, their system will not let me stay on hold to wait for an operator.
I filed a ticket with their helpdesk service, #27568, which has sat unresponded to for 7 days. It's not my fault that they have not responded.
I have sent an email to the email addresses listed on their site and have not gotten a response.
Nolga, I can't email you, I don't have your email.
I can't do the pickup by going to DHL office in Lake Havasu City, because I live in Provo, UT. I just went to the site and went through the steps of ordering again and was not given an option of choosing an alternate shipping address, just an option to leave SPECIAL instructions. This is what I did last order to tell them where to ship to, because, duh, they don't ship to PO Boxes. Get it Nolga, I have one billing address that all credit card bills are sent to, and another shipping address where I currently reside. Almost any other online store handles this, but somehow system-mods is different.
And yes I did check the tracking number, and tried to contact your company, but as can be seen, it is very, very hard to do. Would it have helped to call DHL? No, because I am in a totally different state than my billing address.
GEEZ, what an out of the garage company.
Stephen Nelson
Edit
I finally received the chip the 12th. Nolga was helpful in getting it to my permanent address. The only way I could talk was through pm on the xbox scene forums. I would suggest you use that when they don't respond to emails. Apparently my help desk ticket was on perldesk, a service they no longer use, but is still linked or at least was on their website. They are not reliable, but are better than other companies I have ordered mod chips from.
Stephen Nelson"
"These guys are great ordered my shirt there to promote myself doing xbox mods. I believe I ordered some X2 2.3b lites there too.. "