"i couldnt ask for anything better. system-mods offers the best customer servise and turn around in the scene. smt is the only place to get my business in the future and i wouldnt have it any other way. good work guys much respect"
"Great Seller
Best Pricing , Fast shipping, Cheap Fedex Shipping and best of all you can actually speak to some one over the phone. The only mod site where that is available. I only shop here and recommend everyone else do so as well. They are the only modsite that is a company all the others are scamm sites and fly by night ops. "
"* Decent shipping time (2-3 weeks)
* Fantastic prices
* Great range of products
* Good customer service"
"I placed this order on 01Mar2004. They charged my credit card on 04Mar2004. It is now 19Mar2004.
I have *NOT* received the product, they have not replied to numerous eMail queries, they do not answer their phone (I get an answering machine), and they do not return their voice messages.
STAY FAR AWAY FROM THEM; I THINK THEY'VE FLAKED OUT.
"
"I purchased a Xecuter 2.3B LITE[+] and received it very shortly after the order. Great shipment! The one thing that bothers me is that I'm having a terribly hard time getting a response from the company for shipping information. I want to use their installation service but none of my e-mails have been returned. "
"Placed the order Sun, Feb 29th. Received shipping confirmation on Tuesday March 2nd. Arrived via FedEx 2-day on Thurs. March 4th. I was kind of worried about the order reading through these reviews, but they seemed 50/50, so I thought 'what do i have to lose'. They were also mentioned on techTV... so maybe that helped them pay attention to the orders that were coming in :)"
"From my experience, System-Mods could have been faster with the shipment, but I believe it might have been my mistake by using my wife’s credit card although we have the same last name. With the help of some people in the Chat *which is highly talkative and informative* (JiVE) I was able to receive my order within a week. My advice would be to just hang out in their IRC Chan and just make sure nothing goes wrong or if you see they are slacking message an @. If you have the getup and go to stay current with your order it would be most beneficial for you to do so. Anyways the Xecutor 2.3 came in a Nicely bubble wrapped envelope with all parts carefully wrapped. I had no problems installing and everything works like a charm.
Thanks System-Mods. I will 100% order from you guys again. ps Thanks for responding so promptly Nolga.
Mike653"
"Everything came as promised and on time. No complaints here."
"Hi Nolga,
The installation went perfectly right. The chip works great!! Thank you very much for your personal attention to my claim.
Listen everybody:
This guy Nolga really cares about his costumers. This company may do some mistakes (understandable since their high volumes), but who's perfect? Give them the oportunity to address what ever problem you may encounter, and you expectations will be exceded (at least they were on my case).
By the way: The chips are top quality!
I definetly will buy again with System Mods.
Regards to all,
CarlX"
"I am very pleased with this company. I went through some misunderstanding with a backordered hard drive and it was cleared up instantly. Great people, easy to talk to, very informative. A+ Company!"
"I ordered an Xecuter 2.3b Lite+ modchip on Thursday, February 26. I received the tracking number friday evening, so I expected the chip to actually leave with FedEx on monday. Much to my surprise, FedEx knocked on my door Saturday, February 28 with my pacakge. My modchip was securely wrapped in bubblewrap, everything was in perfectly good working condition, and in less than 30 minutes, my chip was installed, and working like a champ. I VERY STRONGLY recommend using System Mod Technologies to anyone looking for an awesome product at an awesome price. I will be ordering several more chips soon myself. Thanks for the awesome service SMT. I look forward to future business with you.
Adam - Order #29546"
"Ordered a chip and recieved an incomplete order and have been waiting 2 months for the part. The employees don't really know what the other is doing so each inquiry into the problem has me repeating my problem from the beginning each time I try to contact. No returned emails or calls.
Very poor customer service and support. "
"Very poor service. No email support, answering machine on their main number, no one on the chat board helping out. Very frustrating!"
"this company sux when it comes to returns. i have a DOA executer 2.3 lite +. I have contacted them via their mirc channel two times.. only to be told that i have to fill out their rma information claim online. i did this.. originally....but when i got no response for 3 weeks i kept sending emails to all their divisions.. only to get ZERO responses....on the second contact through mirc i was told by an person that they lost their database around the time i filled it out... hmmm... so i did it again.. and still nothing for three dayz.....???!!!"
" Very happy with my purchase. They shipped my 2.3B Pro the same day I ordered it. The only issue I have overall with my 2.3B Pro is that it was made with an incorrect LTP connector, but this is not the fault of system-mods - plus I know if I call them they will ship a correct replacement part.
And while i'm getting that replacement part...I will definately be ordering a second x2!"