"I recently purchased an auto-stereo 3D display made by Acer from Systems Direct. I specifically bought it because advertised on their site they said they have a 30-day return policy. Apparently, they say in fine print "except for displays".
The display I bought is a very specific display for 3D content, but doesn't work as Acer advertises, so now I am out $1500 and I could have bought from Amazon for the same price.
The guy I spoke to on the phone from systems direct sounded like he was half asleep. I will never buy from them again."
"I've bought everything from power cords to desktop computers here. This is a company that works for your business, and deserves it. Good selection, competitive pricing, availability, fast shipping...it's all here. The one issue I needed help with was addressed and resolved quickly. It's not like dealing with a machine in the manner of the giant online retailers - these guys communicate and they care. You won't be disappointed."
"It's been over a week and I have not recieved any emails or products I purchased from this company. Avoid!"
"They provided good customer service and shipped the product the same day it was ordered. I would definitely order from them again."
"They got me the product I needed as promised!"
"Great customer service. Proactive phone call from Systems Direct when a part number surfaced with the order. Delivered on time as promised."
"I needed to replace a HP cable that was not readily available. I was very pleased with the service SystemDirect provided. They persisted and were able to find the cable I needed at a good price. They kept me informed. I thank them for their service on my order. Satisfied, Don"
"I just purchased a GBC Shredder and was very pleased. The pricing, product and communication were terrific with SystemsDirect.com. David was very helpful and informative with initial questions I had, too. This is my first purchase but I will be a repeat customer."
"Systems direct was a great company to work with!! I had a great experience with them and they had my order to me within two days. It was a pleasure working with them and I highly recommend using them.
http://www.hellmandesign.com"
"Very satisfied with the price, responsiveness and communication with this vendor. Would gladly do business again. Sales rep on the phone was the most pleasant I have dealt with in years of phone and online transactions."
"Systems Direct was great and got me a touchpad in record time. I called them and inquired about a 32gb model. They called me back and followed though on their promise to get back to me. I will definatley buy from them again as I have no complaints. Shipping was fast ."
"I just purchased an HP Touchpad 32GB from SystemsDirect.com, and I was very happy with the transaction. Customer service is a big deal for me, and these guys were great! They went above and beyond the call of duty to make sure this shipped quickly. There was an issue with my billing information, and they quickly contacted me to get it resolved. It's always scary buying electronics online, but you can definitely buy with confidence from SystemsDirect.com! "
A rep from SystemsDirect.com, dteichner, has responded:
“We sent you order tracking the same day you placed your order to the email you gave us on your order, and your order was delivered to you in a timely manner as well. It is not our fault you did not receive or read our order shipment email sent to you. It was sent right after shipping, as we do for all our customer's orders.”