"I bought an 'ocean blue' glass bead bracelet from Szul, and it is beautiful! It was an unbelievably terrific price ($18), and was easily worth a lot more than that. Also, my order arrived quickly. I have bought other jewelry from Szul and cannot say enough good things about it - always happy with my purchase!"
"This website sucks! I bought a 1 ct diamond ring one year ago, the clarity is I2-I3, color is I-J and price is $900. Then a few days ago I wanted to sell it and change into a higher quality one, no jeweler will buy it! They told me they can't imagine someone will buy this as such high price and u know what, they told me that this is even not a natural diamond! It's a clarity enhanced! The website didn't mention it at all! Not on the certificate! Nowhere! Now I really don't know how to do with this crap!"
"I LOVE szul. My favorite feature is that they email me occasionally with the deal of the day offer and it's always a beautiful piece of jewelry that is at a drastic discount (for just that day). I love that and usually buy it. I really like their styles of jewelry and so many gemstone selections plus they do customization. There are also reviews on each piece of jewelry from customers. "
"BEAUTIFUL RING, BEAUTIFUL PRICE, FREE SHIPPING, HAPPY, HAPPY CUSTOMER!!!!"
"Wow, I don't think I have ever gotten such great customer service. I ordered an item more than 30 days ago for a Christmas gift for my daughter. The stone came out when she was taking it out of the box. I emailed customer service not really expecting a response from an online retailer or an I am sorry it was more than 30 days nothing we can do now. To my surprise they responded the same day, said i am sorry for taking so long to respond (it was not too long) and said I am sorry we can not exchange it because it is out of stock and sent a refund to pay pal same day.
This was my 3rd order from Szul but I will now be a life time customer. Szul- You blew me away. Thank you for treating me like a valued customer."
"I ordered and just received the heart pink topaz and diamond ring. Description in one word: Wow! The topaz is a beautiful shade of pink and big. The diamonds shine. My 9 yr old granddaughter picked it out from Szul's site as soon as she saw it. That's what she wanted for her mother for Christmas. When my daughter sees the ring, it'll take her breath away. "
"I didn't realize the order fulfillment time was 3 days and I needed my selection for an anniversary. Szul helped me out big time by shipping it overnight. They made my life easier. Thank you!"
"Recently made a purchase through SZUL.com ( a gift for my wife) and when the item was delivered, I never received it. Turned out that the item was stolen after delivery. I filed a police report and contacted both , the postal service and SZUL.com. After talking to the postal service, the explained to me that there is nothing they can do to replace the item. When I contacted SZUL.com, they sent me a replacement item with no questions asked. I have made purchases from SZUL.com in the past, and based on thier customer service alone I would highly recommend them for any of your jewelry needs. A++"
"Szul not only offers a fantastic product at a great price but their customer service is unrivaled. We had an issue with our order and Szul immediately solved our problem and did so with incredible service. I would absolutely buy from them again and recommend their website to my friends and family!"
"I ordered a custom bridal ring set from Szul. Originally I had just wanted to buy a loose stone from them but I liked one of their settings very much and they agreed to custom set it with Sapphires to suit my taste. The ring set was completed in a very timely manner, the workmanship was very good, and the quality of the stones was also exactly as advertised. It made my bride-to-be VERY happy and the pricing was very reasonable. I would do business with them again."
"This is my third purchase at Szul. Always great product, great service and great delivery. highly reccomend."
"I ordered a high-end diamond, set in a platinum ring. I had a lot of pretty technical questions and was put through to who I assume was the owner. He took the time to understand what I wanted, answered all questions and offered to have several stones I was considering brought into his store so he could evaluate them in person and give me his opinion. He was responsive and helpful, and the finished ring looks really nice. Price was below other competitors. I would definitely recommend them to other customers and would look first at their website for future purchases. "
"You know that saying "You get what you pay for"? Well that's completely right when it comes to Szul. The quality was horrible and looked nothing like the picture. I returned the piece of jewelry for a full refund."