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Return/Replacement policy:
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4/5

2002-10-05

"Service was great. Computer arrived damaged due to shipper, which caused a two month plus ordeal dealing with them, but Tantus was always in communication about the situation working to make it right, and eventually they did despite horrible customer and claims service by the shipper. Tantus even gave me a free modest upgrade for my trouble. These guys are working for you! Oh, and by the way, the machine I got is FAST and cheap. I would definitely buy from Tantus the next time I need a computer, despite my unfortunate experience."

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Delivering products damage free
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
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Being easy to reach
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Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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5/5

2002-09-25

"Great service and follow up.

Denis Goulet
"

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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-09-15

"This company was very good in replying to my request and quickly building my machine and getting it to me. I works awsomely and i can't ask for a better computer. I highly recomend Tantus Computers"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time

5/5

2002-08-24

"Awesome Job!! The best service, best knowledge, and above all best prices out there for the quality!! Tantus is the only way to go!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-08-06

"I have to say, this was THE best experence I ever had purchasing a top of the line computer. The communications were GREAT the people are GREAT and kept me informed EVERY step of the way. They went out of there way to help in every way they can and even installed the OS buy asking me for the key code from Windows XP Pro. That I was going to install myself. If you shoud have ANY questions regarding this reseller you may email me @ ****@**** I never gave out my email to anyone,but in this case I will because of the unbelieveable service I recieved from this Company!!! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability