"Online transaction was fast and smooth. Prices were great as well. My s300sx-e super core and s200sx turbine housing were shipped fast, but clearly drop-shipped from Borg Warner (or distributor) in MI. So, I can't speak to the expedience of shipping stocked items from the THMotorsports' Chicago facility. Overall, very satisfied. Thanks!!!"
"Ordered Wilwood brakes. Great price. But I could tell right away it was not going to be a good experience. I was to receive item in 4-5 business days. Was told yesterday which was 5 business days that item would ship today. They never bothered to tell me it didn’t. Called Wilwood they said it’s supposwd to ship Monday. Item is going to take a week longer then quoted. Was offered a measly $15 credit since it’s taking so long. The credit was not received. I’ve probably received a dozen emails to which I replied to a few but it’s always like they don’t know I’m replying to their email. If you want a good price this may be the place. If you want customer service. Look elsewhere. A fifty dollar refund might, might make me feel a little better. Doubt it will happen.
Just thought I would update this review. I wanted to log into my account since I did not get a reply to my email concerning the shipment of the brakes I ordered. I tried to log into the site numerous times and couldn’t figure out the problem. Apparently after reading this review they deleted my account. Quite the classy business. Glad others have had a positive experience. "
"Crazy cheap pricing, I don't know how they do it. Fast drop shipping too."
"Ordered a part which was backordered and wouldn't be in for a long time, so I was able to work out a deal for some other parts of similar cost to be shipped instead. They went above and beyond to ensure I was satisfied."
"I bought Megan Mufflers for my M35x from THMotorsports.
They arrived 3 days from purchase, each in their own boxes.
Quality welds and a deep tone, will definitely buy from them again. "
"I bought a clutch a flywheel. Same products as everywhere else, but over $100 cheaper than the competition. Idk how they do it!?!"
"I've done business with THMotorsports twice now and their speed of delivery and customer service were both top notch. Will definitely do business with them again!
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"I worked with Dewey for my brake upgrade needs. He was very knowledgable and patient. He was able to answer any questions I had about the product prior to the purchase. Payment was easy to navigate and the shipping was timely. Even when I had a technical question during the install process, he was able to offer excellent advice. I would shop here again!"
"THMotorsports claimed they had a brake pad/rotor set in stock and I prefer to support small businesses over Amazon so I decided to try them out. I ordered and then they send a message saying they are "checking warehouses" all over to source the item... so they did not have it in stock, needed to get from their distributor. I asked for cancellation, they said they would in one day. Then I hear nothing, and no refund. Then they say 1-3 day. It has been 5 business days and they still holding my money for an item they do not have, do not stock, will not be shipping, that they promised cancellation on. Meanwhile my money is ****, I cannot order elsewhere, I cannot fix my truck, I prefer to support small business... but if I had stuck with reliable Amazon I would already have my parts and my truck fixed!"
"Got a rotor damaged, clearly not their fault. Called to get a new one which took 4 days to sort out. Terrible customer service, multiple lies just for them to send me the wrong parts. Save your time and just order from jegs or summit. It's going on 2 weeks now still don't have the correct rotor. "
"I ordered my parts EBC Brake Parts on the 21st of May and after contacting them 4 times I received a tracking and shipping number finally on the 29th of May they say I will receive on the 30th of May. The day before they told me my order was back ordered and would not arrive for 2 weeks. I'm not sure if the Customer service people no what the warehouse or people who fill the orders are doing. I will think twice before I order something else from them."
"Fast shipping and great deals!"
"Very easy checkout process and quick order processing!"
"Fast shipping and a quality product"
"Been shopping with thm for years.. Can't beat their prices and the service and specials are awesome. Beats all the rest.. Thm is the best!"