ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
TTADirect

6 reviews
1.67 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-11-26

"I ordered a laptop cart. It was delivered very quickly and it was pretty cheap."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-04-20

"I bought a Foof bean bag chair. It was shipped ontime and for $40 less then the competition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2003-12-13

"Do NOT ever buy anthing from TTA Direct!! Their business practices are sub-par. Their customer service is even more inferior. After placing an order for an item that was supposedly in stock, I am still waiting for any type of order status. It has been 8 days and the item has not shipped. I have sent repeated e-mails to their customer service department only to get the same "canned" response stating that they will e-mail me when the order is going to ship. Their call center has proven to be extremely inaccessable with short hours, clogged lines, and no weekend availability. In short, they appear to have no desire to help their customers. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-07-23

"I WILL NOT RECOMMEND THIS BUSINESS TO ANYONE!!!! BUYER BEWARE!!!!!

On 2 June 2003, I ordered an Emerson EVC1500 Video System Converter (NTSC to PAL)from ttadirect via Amazon.com. The seller immediately charged my account and agreed to ship by 04-Jun-2003. By 19 June 2003, having not received the item, I e-mailed ttadirect asking for an estimated delivery date. On 20 June 2003, They sent me back an e-mail stating "we had one left on the shelp and it appears to be damaged and we will not ship out a damaged item. Your order has been cancelled and your refund has been placed." I was disappointed that I had to e-mail them to find this out, and that they had cancelled the order without informing me, but was glad they did not send out a known faulty part. (If this is the truth???) The refund amount they quoted was $1.10 less than they had charged my account, I sent an e-mail asking them to please correct this discrepency that same day. I have not received the refund and have sent follow-up request for the refund on 2 July 2003, and 21 July 2003 with absolutely not response. Amazon.com should sever all relations with this business immediately or risk tarnishing their good repution.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Likelihood of customer recommendations
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Overall web site
N/A

1/5

2002-06-28

"I concur with the previous rater. I received a scanner that was refurbished and it was too late to return it. It was shipped on time, but it doesn't provide quality scanning, so I am unhappy"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-04-30

"This company has poor communication, poor customer service, and is very likely to ship a refurbished item in place of a new one. This is what they did to me, then it took almost a month before my refund finally was credited to my card. Don't buy from these people."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use