"Love the staff! They are very attentive to my child and my needs."
"The biggest change this school/corporation could make is NOT to incentivize your managers by giving them bonuses if their school/districts save money. This drives the wrong behavior and places corporate earnings before the welfare of the children - and no, these things cannot co-exist as equally important in a corporate structure. They are at odds with one another. When you give bonuses based on cost savings, you end up with the least educated workers (because you're offering the lowest pay), the fewest staff members, low quality programs, not good academic supplies, and cheap food.....all things that are not in the best interest of the kids. Until this changes, the wrong behaviors will always be driven."
"All the teachers and staff i have interacted with(even just passing in the hall) are exceptional. Each teacher make you feel as your child is their “favorite.” Many parents i have talked to aggree"
"Had an issue with our deposit not handled way back in Jan. and lost our spot. Felicia did everything in her power to make sure she was able to fit us in. Very frustrating as a parent since the waiting lists are almost a year long so props to her for dealing with us during that hectic time. I know I was less than pleasant to deal with at the time. Other than that mishap (we know it was an individuals fault not the companies) Tutor Time has met and exceed our expectations for our son"
"The directors and teachers are great. The teachers we have now have been consistent and are the reason our kids love going to school. They make them feel safe, loved and are getting them ready for school. The teachers and directors are the reason we decided to stay."
"We have had a good to exceptional experience. My son’s safety is a priority to me and I feel that his caregivers and leadership share that priority. There are different styles of care and a diverse set of caregivers; this works for us and we appreciate it - I think it strengthens the program. We have also experienced open communication and therefore, feel like we can ask any questions at any time. I have no concerns and would (and have) recommended this daycare to friends."
"We've had a positive experience."
"Overall fine, there has been some ignoring of our daughters food allergies, and some concerning stories about security, though overall our daughter seems happy and it’s fine for daycare at her age. I’d like her to have the same teacher for 3 months straight at some point"
“We appreciate you bringing this to our attention. We work to promote a safe, warm and welcoming environment at our locations. Please call our Customer Service Team at 888-678-4631 so we can work to resolve this issue with the school.”
"Overall, the experience has been positive and great."
"Very caring individuals and the staff really love the kids."
"I am not thrilled that my location is on it's 3rd director. The current director seems to be a little over her head. I am not sure I will continue to use tutor time if she doesn't get her act together soon. Not like it matters because there always seems to be someone on the wait list to come in and take an open spot."
"Three years ago, it was an excellent school run by director Lori. That was the last time the school felt unified. It's become hard to ignore how unhappy my child has grown and that is the best indication of what I need to know about Tutor Time."
“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 888-678-4631 so we can discuss this in more detail.”
"Amazing pre-k teachers! Frequent staff turnover in the other rooms as well as the director is a bit disappointing. Maybe pay the teachers better and they’d want to stay. Parents certainly pay enough tuition."
"Our experience for the children and parents and grandparents at Tutortime has been positive in every way. We have always been welcomed and treated respectfully and feel like part of a “family”. The children receive educational skills necessary for success in school and social skills are taught and lovingly reinforced. This is our third child enrolled at Tutortime, two others are currently in 2nd and 5th grade and we’re very prepared when entering school."
"Love the friendly staff and teachers are great."
A rep from Tutor Time - 3 Spring Hur, LearningCareGroupCL, has responded:
“We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our school. Please call us at 888-678-4631 so we can discuss this matter in more detail. ”