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Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
1/5

2019-06-04

"there has been a lot of teacher turnover for the 3/4/5 year olds and there have been multiple directors of this school. the parking lot is full of trash, and makes the building look bad. the communication between teacher/parent is only present if parents initiate and request to meet with teacher. when I have tried to do this I have been told that I can meet with a teacher during a work break, and it was very brief. the teacher could not update me on the academic progress of my child, I had to ask all of the questions in order to get any information. the meals don't seem appropriate for small children (black bean soup???? beets????) and updates on the brightwheel app are inconsistent at best. there are times my child has been picked up, but still shows that they are at school. for the amount of money paid I would think my child would be better prepared for kindergarten. when asked if kids had done their workbook my child would say, no we just played all day and listened to the radio. the location is convenient but I thought my child would learn more for the price of school, not to mention that there are additional costs for workbooks that are supposed to help them get ready for school. maybe the babies and small children get more attention, but I wanted my child to start to get ready for school and I was disappointed in the end."


Rep reply posted 2019-06-20
A rep from Tutor Time - 5911 West Th, LearningCareGroupCL, has responded:

“We're sorry to hear about your experience. We would like the opportunity to connect you with the regional management to learn more about what is happening at your location. Could you please call our Customer Support line at 888-678-4631 so they may connect you?”


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
5/5

2019-05-10

"Nothing but a huge turn around in the last few months for the better I appreciate the whole staff and everything they do for my child and the school"


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
4/5

2019-04-12

"Great staff and care takers. Plus safe place."


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
4/5

2019-01-19

"In the past four years there have been a couple directors that I wouldn't let watch my dog. One woman in particular I spoke with at least four times a week for 2 months straight and every day she promised she would call me to update me on some particular problem we were having and she didn't call me one single time the entire 2 months. The current staff is excellent. Mesonet works at the front desk for the most part and knows all of the parents and children and is very helpful. The director Angela is extremely nice and caring and is willing to help any way she can and will definitely return your calls when she says she will. My daughter has gone there for four years and every teacher she has had and even most of the teachers she has never have still care about her and asked about her and talk to her every chance they get. The outdoor playground could use a little Maintenance and updating but for the most part is safe right now. The hours, food, curriculum, and staff are very good!"


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
3/5

2019-01-18

"I love Angela the director. She does a great job keeping things under control. For the most part the staff is pretty friendly"


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
5/5

2018-11-12

"She is very happy with Ms. TAYLOR and ALL staff!!!!"


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
5/5

2018-09-13

"We love tutor time. Our child is very happy there and has learned a lot."


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
4/5

2018-08-31

"I love the teachers in my child's room, however I don't always feel like the other staff takes my concerns seriously."


5/5

2018-05-31

Excellent

"Cleanliness, helpful love it"

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Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
5/5

2018-04-26

"The staff has gone above and beyond my expectations. They sincerely care about all of the children. They have been very understanding and loving to my grandson and supportive for me."


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
4/5

2018-04-16

"my child continues to have anxiety with going to school which is heartbreaking. my child does not want to go to school, and does not like to go to the school age room in the morning. I think my child may have difficulties with the morning transition from one place to another. also, it is frustrating that my child seems to be moved from class to class depending on how many students/teachers are attending that day. again I think consistency with the physical class/teachers would help. my child has had multiple teachers since starting school. I appreciate the transition children make when aging up to a new class however. I would like to have parent/teacher meeting to discuss progress. I have no idea how my child is progressing socially and with learning. this is frustrating to me. I was told this was done in the fall when my child enrolled, and it has never happened. I am willing to make time to meet formally as this is important to me and I think other parents as their children are getting ready for kindergarten. if meetings are difficult with staffing please have progress reports that are sent home with updates. my child is going to school to learn, not for a babysitter. please send updates with how my child is learning, doing socially and what we need to work on at home! the morning front desk staff are so friendly and welcoming, and willing to answer questions. they always greet my child by name- kudos to them! my messages sent on bright wheel are answered in a timely manner and its nice to get pictures and updates."


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
5/5

2018-03-30

"I absolutely love the staff throughout the facility. I am always greeted with smiling faces."


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
5/5

2017-08-13

"I love this school in general and how they preswnt themselves! Although, when it comes to drop off time, please be more understanding especially if it is with the infants-toddlers because I have noticed the teachers do look a bit impatient when it comes to this. Thanks!"


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
5/5

2017-07-15

"Great experience! My son asks to go to school. He loves the interaction with the other kids, being that he's an only child."


Verified Tutor Time - 5911 West Thunderbird Road Shopper
Verified
2/5

2017-07-01

"You pay for what you get, but in our case, we pay a lot of money for lack of communication and lack of making sure our children have what they need."