"We had really high hopes, but we're disappointed. We're not happy, and we don't think our son is particularly happy, either. I hope this feedback helps."
"Her teacher Ms. Zara and assistant Ms. Samantha are wonderful!! They are so organized and I appreciate them very much!"
"In general I love the school and staff. My other child went there until she started elementary school this year. We have had a positive experience until recently. My youngest's teacher is not great and anytime my kid has any boogers she claims she's sick and has been aggressive when waking her from naps."
"Love it! The staff makes me feel like they really care about my child and our family. Other families too. Feels like they love their job and want to be there. The happiness and warmth is what makes me stay and the peace of mind while I am at work."
"Very poor and disappointing."
"Firstly, stop calling the services as a school. This is not an accredited school, it is a daycare. Secondly, the director speaks with parents as though they are children. Finally, determine solutions for a child’s development when they are bored and unchallenged by the curriculum."
"Good if you want basic needs of childcare. Clean environment and facilities, but child comes home dirty? Don't understand that. Attempt to address our concerns--a little better but still finding issue. Friendly staff but receiving average efforts whenever we address our concern about our child. Maybe a smaller school will pay more attention to these details? Ratio of teacher to child might not be working."
"Overall, the experience is good, but i would like to see changes in quality of food offered to vegetarian kids and improvements in indoor environment."
"Love Tutor Time! I've noticed most teachers are very patient with the kids. I noticed on the camera one teacher get a little impatient with my child and throw her on her bed to take a nap and that was scary. Hoping that doesn't happen again."
"Directors are nice and I discuss with them about my concerns."
"Great communication Good leadership Improve food and add more teachers"
"Overall we are happy with the school. We love the live stream and the food, snack and wipes/diapers are included. Also, they have bathrooms in the classrooms for potty training. In our last daycare the restrooms were on the other side of the building, how do they expect 2yo's to go potty when they have to go around the other side of the building? My daughter went here for almost 3yrs and even though it was a rocky start with her at first, in the end, she loved her teachers and the school. My son seems to enjoy his time at school, I just wish I had a better relationship with his direct teacher. She is not personable and comes off as kind of rude and not approachable. The front staff is great and for the most part welcoming. We love Ms. Keri! I will be excited when my son enters her classroom!"
"The staff has been wonderful and treats us with love/respect. We are grateful for the level of care. We would appreciate a stronger stance on what qualifies as a sick child in the classroom. Even if that means our kid may be sent home or not allowed in class from time to time. It has been challenging as our little one continues to struggle to get to 100 percent healthy, with sick children continually allowed to come to the class. Please address this soon!"
"Whole experience was great from touring to starting. The teachers are great and can tell they generally care. Truly been amazing to see our son in the class environment."
"This school has a lot to improve on. It was the only option available when we suddenly needed full time care, and I now know why they are the only school in the area with openings. The staff is not nurturing or caring, the curriculum is not up to early childhood education standards, they do not focus on social emotional development, and communication between teachers and parents is lacking. Further, they have to provide updates throughout the day for each child, so they are constantly on their ipads when they should be engaging with the children. Anyone with any experience or education in ECE would take their child elsewhere."
A rep from Tutor Time - 24291 Avila , LearningCareGroupCL, has responded:
“We are so sorry of your negative experience. Please contact our Customer Support team by calling 888-678-4631.
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