"Always understaffed, the directory always gone. The kids are always outside and in different classrooms. Poorly managed and cannot keep staff."
"Good experience in everything else besides not being able to get 2 naps for an 11 month old."
"Overall we’ve had a great experience with our school, especially throughout the pandemic. They’ve gone above and beyond to keep consistency in my children’s life when the rest of the world seems so crazy."
"Great teachers, nice and clean, oh I loved the indoor toy room, great meals, nice learning."
"We love this Tutor-time, all the teachers are so nice, I always feel the warm greetings and commitment to kids, always feel Kids are having happy day when I'm at work. Almost all the times kids are very happy when I pick up. and dont complain on going to school. Observe improved manors and trying to be self managed often. And really appreciate the responses for questions and requests on the bright wheel. And the way teachers talk to us while pick-up at that last hour of the day is exquisite."
"I would recommend this location to anyone who needs child care and education. We were welcomed with open arms. I suddenly got my 3 nieces and nephew 2 are school age and 2 not. From the phone call to going in for information I felt this was the place for us. I was at my ropes end, crying and so overwhelmed and they calmed me done and helped all they could. Mind you my kids are 24 and 19 so all this is new for me. Thank you Tutor Time!"
"They have excellent and caring staff. They’re real people you can talk to, not just a corporation taking your money. Feels like a second family for my daughter"
"I love this school and the teachers. They have done an excellent job on my son's development."
"From the time you step in you for at least me feels like family. The conversations are great. Communication is unbelievable! I’m so happy the other places I called did not have room for my 2 nieces. Tutor Time was the last call I made and my prayers were answered I cried. My situation was so last minute and I was overwhelmed and frustrated but they assured me it was going to be ok. Thank you thank you thank you!!"
"We love this tutor time location! My son is comfortable and has learned so much. He loves his teachers and classmates."
"Teachers often seem to be engaged with each other rather than the children. While this behavior is modified when the director is around, there seem to be staff or employee-related discussions that take place at the front desk as parents are coming in to collect their children which do not seem to be most appropriate.I have yet to see a teacher actively engaging with children when I enter a classroom. Unless they are redirecting the children they are either standing by or sitting as an observer."
“Thank you for letting us know about this - we really appreciate your feedback. We are looking into this issue and hope to resolve it promptly and accurately. In the meantime, please feel free to reach out to our Customer Support team at 888-678-4631 if you would like to discuss this matter further. ”
"Words cannot describe the the great nurturing environment my son has had since he was 13 months old. He has grown to love the teachers and the teachers love him. It's a scary part of life when you decide to put your child in a daycare/school environment. In the 3.5 years Vance has started going to school at Tutor Time, his development is off the charts! I credit the amazing Teacher's and Director that provide an amazing Environment for my son! THANK YOU for all you do and I appreciate everything the staff does to make sure my little boy's development is exceeding expectations.Kenneth McCortney"
"It was a good service the first time I went to get information and programs from the school, and one of the employees helped me a lot.."
"Overall very very positive. The director has really helped us with our schedule and the staff are all very welcoming to me and my child when we arrive."
"Staff was great with the care of my child for drop in care"
A rep from Tutor Time - 4060 E. Bell, LearningCareGroupCL, has responded:
“We are so sorry of your negative experience. Please contact our Customer Support team by calling 888-678-4631.
”