"First of all, the item I ordered, a "blinking light kit" for a Mitsubishi projection TV was a very expensive "capacitor kit." These aren't uncommon, and I was willing to pay the outrageous price for fewer than ten components that cost far less, assuming they did some work to identify common failures as they claimed. For reference, the components sent from reputable electronics distributors would probably cost on the order of $15 including shipping -- so, they've added some markup... and lots of it.

The order was shipped via First Class Mail, for about what Priority Mail flat rate costs ($7). When the order finally arrived, I was surprised to see the instructions asked me to remove a board which clearly did not exist on this particular model, and replace these nonexistent capacitors.

I decided to return the kit unused (if I'm paying $40 for something that clearly wasn't even researched, I didn't even want to waste the time with their tech support), and accepted the 20% restocking fee. They claim that "once an order ships a restocking fee applies to cover the non recoverable cost of shipping, order processing, parts research, kit build time, and refund processing time." While this may be reasonable, I've already paid for shipping separately (and as they claim, shipping isn't refundable, of course -- I wouldn't expect that). I may even accept that their research is valuable time -- but clearly they didn't research the model advertised (even a quick peek at the service manual would show that the board they describe doesn't exist). In addition, they have an unused kit which still can be resold.

In short, I would not advise purchasing from this company, unless you're desperate and not afraid of disappointment. They did ship the product and process my refund in a timely manner, so I can't fault them for that. Some of their components may be difficult to find through normal channels (but not capacitors, sorry!), so you may have no other choice. If you decide to do business with this company, they will take every last cent from you they can. As a final anecdote, after all their other high costs, the end of their tutorial even has the gall to ask for donations for the author of the tutorial... when in fact, nearly the exact same guide was found for free on other websites."

"It took 3 weeks to finally get the DLP lamp that I had ordered. Not the 2-3 days delivery the site claims. I was told several times that the order shipped. It did not ship until I demanded a refund. Then, miraculously, it showed up at my front door the next day from an electronics distributor that was located just 20 miles from my home. Drop ship much? I had ordered from TVRepairKits.com because they claimed to provide DIY installation instructions. No instructions were included. To add insult to injury I paid $150 for a $50 bulb I could have purchased from another site like ShopJimmy.com. My mistake. I will NEVER, EVER, EVER, order from TVRepairKits.com EVER again! BUYER BEWARE!"

"I had 2 separate issues with my 10 yr old Mitsubishi rear projection TV. Convergence and Blinking-Light. Both kits were available on tvrepairkits.com and I ordered both at different times (within a week). The parts showed up via US mail in 2 or 3 days with directions to a website that included very detailed instructions. Total time to remove board and install new components was around 2 hours. Although I've done a small amount of soldering in the past this was my first real job where it mattered. The instructions led me through the process perfectly and the TV is now fixed and works as good as new. "

"i ordered a convergence tv repair kit for a sony rear projection tv. they took my money in blink of and eye yet after a week of trying to contact them by help ticket, email and phone i continue to get no response from them. i have been unable to verify the parts they sent since no instructions have been forthcoming and what they did send doesn't match or look like what i am trying to replace. the phone recording always says step out of office. gonna try to return but i don't expect much satisfaction there either. they'll probably claim they never received it"