"I ordered a 4Sevens Quark AA2 Tactical flashlight from Tactical LEDs, which shipped promptly (free UPS Ground) and arrived quickly. Found out that there was a known issue with the switch, so I called & spoke to John (with whom I had originally talked to ask questions about the product). John arranged to ship me a new flashlight immediately, and said the package would contain a UPS label so that I could ship the defective product back at no cost to me. After we arranged the exchange, I e-mailed the company, checking to see if I could substitute a different flashlight which had the same price. They allowed the substitution, no questions asked. I told John that, in light of the professional and courteous way they handled my order, they will have a customer for life. "
"It has been almost 2 months, they took my money and no order has been shipped, I have tried calling repeatedly, and have had no answer during business hours. Bad service, they took my money and provided nothing!"
"Item was better than expected. Fast shipper and well packaged"
"This is probably the best web transaction I have ever done. Wanted a tactical flashlight, happened upon this site, talked to the owner retired L.E. and we figured out exactly what I needed. Needless to say I got what I ordered, better than expected, greatest help, personal service, shipping and felt like I just met someone I had known for a long time, Thanks John for an excellent transaction."