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Tactical & Law Enforcement Supply

4 reviews
1.25 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-08-10

"Ditto to other reviews. If I had come across this review before ordering, I probably would have my order by now. I have emailed them and faxed them asking for order status, if they received my change order and to please reply. Nothing! Their phone number is disconnected. DO NOT ORDER FROM THIS COMPANY."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2006-05-16

"I wish I had read above review first. I recieved e-mail notifiation right away as well. Then...no holster. Three emails later...no holster... no response. AVOID THIS PLACE."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-03-21

"This review (intended to be of the performance of Island Tactical) was incorrectly made against these folks. Apologies to all ... now just move along."

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
N/A
Value the company offers
N/A
Is trustworthy
N/A
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is easy to do business with
N/A
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
N/A
Web site being easy to use
N/A
Web site reliability
N/A

Verified
1/5

2006-01-18

"Ordered a holster from this company last month. I recieved an email notification via email that my order was placed the same day. A few weeks went by and no sign of the holster and my account had not been charged yet. I attempted several times to contact the company but no response to phone calls and emails. My account has still not been charged yet. I notified them via email and a written letter about my dissatisfaction and about cancelling my order and yet still no response. After searching the net about this company it appears several others have run into the same problem. AVOID THIS COMPANY AT ALL COSTS!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
N/A