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0.00/5
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0.00/5


1/5

2019-05-02

Bankruptcy

"Isn’t this the company that filed for bankruptcy and continued to accept orders knowing this and ripping off thousands of customers and suppliers! The nerve to start a new Website "

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1/5

2020-07-23

I've been duped

"I can usually tell the legit companies. This one got me. I ordered some things, come an email confirmation. A day later I got the UPS tracking # saying your order is ready for shipping. The tracking link was showing, order ready for pick up. 3 days later it's in the same status. After emailing several times I got a response, saying there was an error and order will be shipped. So I thought, hey these guys are real and just made a mistake. Nothing doing. it;s now 3 more days and still no shipment yet. "

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Verified
3/5

2019-07-10

Just Meh

"Ordering could be better by allowing recurring order and provide ETA for the order. Shipping seems to take forever. "


Verified
5/5

2019-06-28

Happy

"I was happy to shop on this site, and as a first time shopper the experience was great."


Verified
1/5

2019-06-13

Taken in

"Ordered 2 cases of their mash drinks. My card was quickly processed and debited, but still waiting for drinks 3 months later, no response from TALdepit. Shop somewhere else!!!"

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Verified
5/5

2019-05-25

Happy with purchase

"I ordered organic pineapple juice from tal depot. The price was much less than amazon. I was concerned because after I ordered I saw negative reviews. I am happy to say that I received my order within 2 days and the product was exactly as described. "


Verified
3/5

2019-02-16

Customer Service Is Terrible

"I have placed several orders and usually do not have a problem. Recently, I submitted a request in which the package was damaged by UPS. Several weeks, multiple voicemails and emails, and a few hours waiting on the phone later, I still had not received any help getting the order resolved. Ultimately I was able to dispute the charge through my credit card and get my money back. As I said, there was no issue prior to this latest event and I will probably continue to order from here because I haven't found another site that delivers the drink I was looking for."


Verified
1/5

2019-05-09

Ordered April 4th... it's May 7th no delivery... won't answer calls or emails

"Ordered April 4th... it's May 7th no delivery... won't answer calls or emails... They charged me in full on April 4th. No refund."


Verified
5/5

2019-05-01

Great prices! Free Shipping! Can't beat that!

"Great prices! Free Shipping! Can't beat that!"


Verified
1/5

2019-04-27

Thieves

"I ordered a product that happened to be out of stock. However they immediately charged my credit card and over a month later I am still trying to get the money back on my card reimbursed."

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Verified
1/5

2019-04-24

Avoid Tal Depot

"I placed an order on March 29.
When order did not arrive after a week.
I called on April 08 and was told that product was not available and money would be refunded.
The next day I received an e-mail confirming this.
After four days I called my bank and I was told that they had not received refund.
I have sent three e-mail messages to Tal Depot in an attempt to resolve this and I have received no reply.
They cannot be reached by phone.
"

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Verified
1/5

2019-04-22

Nobody answers the phone

"called multiple times and no answer"


Verified
2/5

2019-04-21

Nice Prices but misleading ship date & questionable business practices

"I can appreciate that this website has great prices on the drink that is not available in my area and their delivery policy is great. BUT they charge my card, print the label and say that the order is completed & the product shipped when, in fact, it hasn't!

This is not a one-off kind of event - unfortunately, since I can't afford shopping elsewhere, I have some order history with Taldepot and the product I buy. This sort of treatment happens about 80% of the time. I have sent them feedback about this but, so far, no indication my input matters as the practice continues. I can understand being out of stock - but at least let me know and provide an ETA if you have one. I truly don't believe that is asking too much in this day and age of technology. Thanks for your time. 4/21/19
"

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Verified
1/5

2019-04-19

Only delivered 1 of 2 items, never replied and order number disappeared

"I ordered two items from them (Order #100355001), and received one item quickly but never saw the other. I tried to contact them multiple times and never received anything but one automated reply, and no follow up at all. I was charged right away.

I was patient, as sometimes it can take a bit to get an item, but I placed the order on March 11, and still haven't heard anything by April 19th. I went to check on the order status, which had previously shown as "delivered", and now there is no order on their system.

I am very unhappy with losing money and never hearing from them. If TalDepot simply had to wait a bit to ship, that would have been fine with me, but I can only believe that they took my money without ever shipping or intending to ship half of my order.
"


Verified
5/5

2019-04-11

love this tea

"can`t find anywhere else. love it****"