"It's a rarity to purchase something I didn't like. It makes it easy to shop in trusting the folks at Tanga. Only once I didn't like a dress design I didn't get to choose but the cost just made it easy to donate to someone who might have liked it. No big deal!!"
"Great service, always have what I want, and the prices are the best. Thank You, well be shopping with you again in the future"
"Mostly good quality. Pricing is good. Takes a long time to receive the order, but that has not stopped me from ordering."
"I have ordered several times from Tanga and find them really great to deal with! Every product I have purchased has arrived on time and no damages. One time I got something that wasn't what I expected it to be and they took it back, no problem (they made it so easy for me). The last order got me 2 of the item I ordered. I thought I must have ordered 2 since I got them both but Tanga said they only have one order and charged me for only one. I planned to send back the one I didn't open but they emailed me saying please accept it as a gift from them for being a good customer! How many online sites would do that?"
"They are very helpful in both orders and returns"
"Ordered an iPad mini on October 17th and it didn't get process until 19th. Today is the 25th and iPad still haven't been shipped. Every web inquiry about shipping has been ignored except by texting them. Then again I got an explainer ion that they are small company that work with larger company to do fulfillment order. I am not sure if that is a reason for the slow respond and no shipping after a full week. Canceling my order now and will not purchase anything from them anymore. I will stick with Amazon with better customer service. "
"I thought that Tanga was great, they had amazing deals and I was able to buy a MacBook Air at a very good price. Everything went downhill from there. I have been trying to contact this company for weeks with little to no response. I want to exchange my Mac for a new one and they refuse to acknowledge that fact instead insisting that I return my Mac for a refund. I have been very open about the fact that I do not want a refund I want an exchange but they refuse to hear that. Whenever I tell them I would like an exchange my messages are ignored. I do not enjoy texting this company because they are terrible about getting back to me although I have asked to be called multiple times since they do not provide a contact number that can be called and they will not call me. This is the last order I will place with this company and if I do not receive the help I deserve with this subject I will be sure to spread the word that no one should buy from Tanga because they do not contact customers back and they don't care that I desperately need a replacement because my 60 day warranty is running out and I am a college student that cannot be without a computer! "
"Searching for a cheap cellphone with a life time plan, I found a good deal on Tanga. The site looks good and not cluttered and the check out process was painless. A couple of days later, I checked my tracking and it said that the phone has been delivered. Great I thought since it came a few days earlier than the expected delivery date. The problem is that I did not see any package. I immediately contact Tanga who gave me directions on what to do to try to track the package down. The package came a couple days later at the original expected delivery date. It seems like the second leg of the delivery, the package was handed over from FedEx to USPS and USPS scanned the package as delivered too early. The customer support was friendly and made sure I receive the help needed. I like that personal touch."
"I have purchased many things from Tanga and I've been very happy with my purchases. Customer service has gone above and beyond helping me with things. They reply right away and they definitely try to make the customer happy. Their prices are cheaper than most and I'm also so glad that there is a rating system now. I definitely will continue to shop there!!"
"Very easy website. Better than others I've dealt with, ex. KOHLS. KEEP DOING A GOOD JOB!"
"Very easy to order and excellent prices"
"I needed new reading glasses and these are really pretty and cheap with free shipping. This is the easiest site that I have ever been on to pay for my order. Most sites take forever to get through, but not Tanga. It is supper easy."
"good prices, hope I like it, LOL"
"I am satisfied with the items I have purchased so far, keep up the good work;
RICHARD TULLEY"
"My previous order was cancel and didn't have a reason why. I try to reorder it again and it out of stock. I hope this order will go thru and if you have any question regarding payment on this please call me at the number in your record.
Thank you"
A rep from Tanga, TangaMonkey, has responded:
“Hi there- I'm so sorry about your recent experience with us! 80% of our orders ship within 5 days. We have worked with this vendor to improve the processes as it does look like there was a delay on your order. I also see that you were refunded for the cancelled order. We really hope you'll give us another try in the future!
Thanks
TangaKrista”