"I have yet to receive one of my orders that I places almost 2 weeks ago so with that said I can't really give any feed back."
"I absolutely love their site! I have had nothing but excellent service and completely satisfied with everything I've ordered with them. All pkgs arrive in a timely manner. Most are quicker than expected. Thank you for providing quality merchandise and affordable prices! "
"Great merchdise, will continue being a customer"
"I have only positive things to say about Tanga. The few times I have had a defective or damaged product, they have immediately refunded me without even asking me to send it back. I have also always received refunds when I have requested to return an item. Their Customer Service is outstanding, they have a great sense of humor, and their catalogue of products is innovative, creative, always changing, and well priced. You cannot go wrong with them!"
"Tanga is s great site and have always been professional and caringwheni have dealt with them. They gave me this address when I asked who I could email to tell about their service. I had made a suggestion for merhandise that I wished they would pass on to a merchant to think about changing. Thank you cindy adams"
"Tanga offers me great products I didn't even know I needed! The prices are so good, it's to hard to pass on some. Tanga's customer service is outstanding as well. For being such a small company, that handle things like the big guys (only better). The T-shirts at their LOL Shirt site make for the best gift for that person you just can't find something for. "
"Edgardo de Guzman
Mar 6, 2:17 PM
This item arrived in a box but only 68 pieces of Duracell AA batteries ( supposed to be 72).
Also written on the packaging; For Sales in P.R. China only and GB/T 8897.2-2008. Battery Expire 7 Years After Manufacture Date. Does this mean you are selling expired batteries and merchandise NOT FOR SALE in USA?
I did send a follow-up email with pictures of the sale label and expiration date.
No response yet as of today Apr 23, 2015.
"
“Hi there egaypt,
I'm so sorry to hear about this product being less than satisfactory. We would be more than happy to assist you! I see that we've responded requesting a few things from you, we'd love to hear back!
There are several options that we can do to make this right for you, as soon as we hear back we'll offer those to you and make sure that we can get that all taken care of for you. We appreciate all of your feedback and patience in the matter.
Please let us know if there is more we can do for you!
Thanks,
TangaAllison
Customer Service Manager”
"Excellent Transaction! What a deal! and that fast delivery was awesome!"
"Great customer service. Amazing how fast such a small group of monkeys can respond. Refund was lightning fast. I've got some amazing deals on this site.
Good job Tanga Monkeys"
"I ordered some dash cams from Tanga, waited a week while the order was "Processing" and then was later told that the item is out of stock and I've been refunded. I contacted customer support and was given the exact same lines as the automated email (which answered none of my questions as to whether this was common or even why/how they advertise out-of-stock items as available). I'm quite dissatisfied."
“Hi there jayess01,
We are so sorry to hear about this. I see that as of yesterday you have received a full refund on your purchase, and we are following up with the appropriate people to make sure that this issue does not happen again.
We appreciate all of your feedback, and also make sure to listen to our customers, you are the best source of information on ways to improve! Again we hate the inconvenience that this caused you, and do hope that we can improve.
Thanks,
TangaAllison
Customer Service Manager”
"I found Tanga.com when ordering from another online merchant. Fantastic company with great customer service.. I do 85+% of my purchasing online. I have used huge online companies that have proven to be deplorable with an absolute policy to not care about their customers. Tanga.com provides world class customer service. It's customer service is only available by message through their system. I was concerned at first. They responded rapidly and thoroughly. I recently had to return a product, which I hate doing. Most of the time their is a problem with that. With Tanga. com, the response to my request for a return was resolved and taken care of in one message. I'm usually very cautious about recommending a company to anyone, especially family and friends. Family and friends received immediate recommendations from me. Truly a 5 star company."
"it was a cool way to buy stuff, a mystery package, how exciting"
"Tanga has AWESOME deals on things people actually need and are looking for plus stuff you didn't even know you needed lol. Try it you'll like it."
"Low prices already, but when you also sign-up for their emails, you get additional discount codes.
Like their product and delivery schedule is pretty decent. Will be buying from them again."
"I've gotten so many GREAT deals from Tanga....shipping is quick and quality on point. A great money saver! "
A rep from Tanga, TangaMonkey, has responded:
“Hi there lovely0109,
Here at Tanga we allow 5-10 business days for our items to ship from our multiple warehouses. I was able to check on your order, and show that your items are in-transit and were shipped within this time range.
Please make sure to look out for it! Your tracking has been emailed to you, and shows it should be delivering as of today, April 28th!
If you have any further questions, please contact us at www.Tanga.com/support
Thanks,
Tanga.com”