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Tank27

2 reviews
2.50 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-01-14

"ive purchased from tank27.com numerous times... ive never had an issue with shipping, backorders, and the prices always seem to be more than reasonable... i purchased cases, RAM, fans, a sound card, and even a set of speakers... ive been pleased with all transactions... this place rates a 5-star in my book, and since tank27.com accepts Paypal, it gives me a quality outlet that I, without a credit card, can always buy from."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-08-14

"I corresponded with the owner of Tank27 for the better part of a week trying to make sure I got the exact server case that I wanted and to be sure that the case listed on their web site was the one I would receive. Part of the problem and the reason for the 20+ emails was that I'd get short, two word answers to my detailed question.

Convinced finally after these endless, moronic emails that he could get the case I wanted, I placed an order. I received the case today and sure enough, it's not the case I ordered. Not even from the right manufacturer. I can only blame myself, though. All the signs were there (idiotic correspondence with someone who doesn't know his butt from a hole in the ground should have been by first clue).

Stay away from this fly-by-night one man operation. There's NO reason to order anything from this guy - you can get it elsewhere and be assured of what you're getting.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process