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Verified
5/5

2024-12-10

Great experience.

"I bought a new windshield for my 2018 4Runner from this dealer. This was an on-line deal where I was picking up the part in person at their parts department. Although I had to drive 42 miles, the trip was totally worth the effort and time - instead of the $ 646 MSRP, I ended up paying $ 375 plus tax after all the discounts were applied. I could have purchased the same part for around $ 150 from an aftermarket store, but that would be a Chinesium, which is not what I want. The part I bought is an original Toyota component, Made in Japan, and I am certain it will fit and perform better than any of the aftermarket clones available. Two days after I placed the order, the dealer e-mailed me that the part is ready for pick up. When I arrived at the dealer, the part was already waiting for me at the counter, all I had to do was to present my invoice, sign for delivery, and I was on my way home. The whole transaction took about 5 minutes (tops), and that included manipulating this large part into the cargo compartment of my vehicle. The staff at the parts counter was very helpful and nice. Overall, great experience. Next time I need something for my vehicle, this dealer's on-line store will be my first choice."


Verified
5/5

2024-08-23

Easy to order and fast response

"Recently bought a used highlander and the armrest cap was missing. Was able to order the exact part online and had very quick response and ready time. Was a perfect fit. Staff was very friendly and helpful. "


Verified
5/5

2024-08-12

Great store

"Picking up my order was quick and easy"


Verified
5/5

2024-07-12

Great experience with online parts

"Unlike many dealer part departments this one has treated me very well. Sales team here is terrible however. "


Verified
5/5

2024-06-13

Accessories for Tacoma

"Had what I needed and got next day, works great"


Verified
5/5

2024-04-22

A+ transaction!

"Top notch customer service!"

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Verified
5/5

2024-04-16

Outstanding order/purchase experience at Gray Daniels Toyota!

"I ordered a 2024 RAV4 Hybrid Limited via Internet Sales in late January. Took delivery last week. Taylor Coster was a stellar sales rep throughout the entire process. Duane in finance was also superb. No pressure, just options.

Delighted with the auto. The dealer makes it a very special and enjoyable purchase. GRAY DANIELS TOYITA in Brandin MS
"

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Verified
4/5

2024-04-12

Rav 4

"Ordered running boards. They fit."

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Verified
5/5

2024-04-05

Best education ever!

"As a female handling her own car repairs, I had lots of questions & confusion about the part I needed. Mark & Chris (Parts dept) were helpful, patient, & educational. I ordered my part online Wednesday & drove over to pick it up on Thursday. Great experience."

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