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1/5

2020-01-16

Bait & switch product keys!

"I bought a very specific Microsoft SKU for Microsoft Windows 8.1 Pro Pack Pro Upgrade Product Key. The Microsoft SKU was clearly on the sales page and on the receipt. But they sent me a different Product Key for a different Microsoft SKU. Product Key they sent did NOT have the specific feature that was the reason for my original purchase (Media Center). I had no way of knowing this until AFTER I installed the Product Key, as there is no way to know beforehand. And then they REFUSED To give me the correct Product Key that I PAID for. I didn't want a refund (nor did I get one). I asked over and over for the correct SKU Product Key I purchased, but they could never find it in their warehouse. And rather than refund me, they said that since I installed the Product Key they sent, they could not refund me for it. THEY messed up. I did nothing wrong. And now I'm out $79.98. BAIT AND SWITCH. I went to the Better Business Bureau just now and they weren't even registered. But I filed a complaint anyhow. Been meaning to do this for a VERY long time. "

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Verified
5/5

2018-05-11

Friendly Staff

"Called with a question about software i needed to solve an issue at work and they walked me through the process of finding the best software to purchase to fix it."


Verified
5/5

2018-03-23

Smoove transaction!!

"About the easiest transaction Ive had online in a long time."


Verified
5/5

2018-02-16

Swift transaction

"Found what I needed. Great price and very speedy checkout! Thanks, TSS!!"


Verified
5/5

2018-02-13

Fast and Easy

"Got my software and download quickly they even offered installation guarantee "


Verified
5/5

2012-06-12

"Smooth. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ...."

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Verified
5/5

2011-12-08

"Great experience. Fast shipping."


Verified
5/5

2011-09-22

"Orders ship within 24 hours. Good prices. Two orders so far with no problems. Since I was not familiar with TechSupplyShop, I was a little hesitant to place an order. I thought I would let others know that these folks executed my orders with no problems. Very satisfied."

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Verified
5/5

2011-08-08

"I will definitely purchase from this vendor again. Excellent customer service, prompt delivery!"


Verified
5/5

2010-12-16

"I bought a 1tb hard drive from Tech Supply Shop. Shipping was very fast, website was easy to use, got exactly what I wanted and for a VERY good price. This will be the first website I check next time I'm buying parts."

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