"Perfect service for a reasonable price.
I ordered an AV receiver by Denon (which was hard to find in the internet) an received the delivery just 2 days after ordering.
It was very well wraped. Also the hotline could help me with some questions I had."

"I was very happy buying with technikdirekt.de. Although the story of my order was a bit strange, at all the stages of the process the customer service was quick, efficient and helpful.

Around March 2005, I ordered a digital camera kit. As the item was out of stock everywhere, I had to wait some time. To make small a large story, when I was waiting for the order I decided to get another model and contacted technikdirekt to cancel the order. Unfortunately for me the original order had been shipped that same day. As told by the customer service, I refused the package and a few weeks later my credit card was refunded.

Meanwhile I placed another order, which again took some time because the items were out of stock everywhere. But the items have arrived and everything went okay.

I'd rate their customer support as excellent. They were very quick to answer my emails. One minor annoyance is that they usually don't give an estimate of the delivery time. I think this is to safeguard the customer, as to avoid constant postponments due to supply difficulties.

The goods (as far as I know) are supplied with european-style plugs, which might be a problem for UK customers. Unfortunately they don't seem to provide english manuals in all their products. In my order I got german, french and italian manuals."

"Very good service! Fast handeling of my order. Easy ordering via Internet."

"The number is the order number, not the invoice number.

Placed an order at Technikdirekt.de two months ago for a DVD recorder. Until this day they have not been able to give me any expected delivery date nor have they been in contact with me to inform about delays. On their web pages they still sell the same equipment with a delivery flag 'delivery in 2-5 days'. "

"Very fast, very good quality, good prices.
Shipping charges ouside Germany a bit precey, though."

"Just ordered a Sony DCV-TRV33 and have had a lot of email-for and backward from support - responstime is about 1 mail pr day, what I think is fair enough. Ended making a fax-order. Have only good feelings for this company. Is now awaiting my order and has been promised that the product is comming within the next 14days (Sony has to make a delivery first) So I sit back and wait

Best regards
Kenneth"

"Ordered a Sigma 70-200/2.8 and Tokina 28-80/2.8 and a couple of UV-filters.

Arrived a little more than a week later (due to the fact that the Sigma had to be ordered).

Paid COD."

"Technikdirekt was fast and reliable online shop. They answered to my e-mail questions in a few hours."