"My first order I was not happy with the printing. I was told that it wasn’t in error and that was the style for that image. They then offered me a free replacement of which I chose a different image. Loved this one! Thank you. I will order again."
" I'm in England and ordered an XL and 2 XL 'Premium' tee with vintage/retro 'Champion' logo/branding. To be honest I only needed one shirt, but the disclaimer on the site that the width might vary by +/- 2.5cm meant they could both be the same size. Anyhow the price was good enough for me to order both. I was very surprised how quickly they turned up, about 9 days from order to delivery.
I answered a product review request and said I was generally happy, but I did not consider the material to be 'Premium' as advertised. They suggested I send it back for an exchange, but I said I would keep them, as shipping back world-wide was not really worth the cost.
Customer service the asked which one was the best fit (XL) and that they would ship me a replacement XL in heavyweight material. Also that I could keep the original shirts!
Really excellent and caring customer service.
PS For what it's worth the XL was exact to the width on the website."
"First of all, the quality of the shirt is amazing! I got the dark Heather grey Subaru shirt and it’s super soft and true to size
Also, they have THE best customer service; super friendly and fast to respond
Definitely buying from them again and would recommend to anyone who is unsure ! "
"What a brilliant company. I ordered 4 tee shirts. When they arrived the style and quality was superb but they were a bit small. I contacted them to ask if it was possible to exchange and prepared to send the small t shirts back! They said, “don’t worry- we’ll send you a new batch with the right size” and told me to keep the old ones and donate them or reuse them somehow. What a brilliant policy. David was really helpful and lovely. I would recommend them to anyone and will be ordering again in the future! Brilliant. Thanks guys "
"I ordered a shirt from TeePublic recently and I put down my parents place as the delivery address as I’ve been staying with them temporarily. Unfortunately I had a huge fight with my family and long story short, I never want to see them again (for personal reasons). I contacted TeePublic customer support and explained my situation and to see if it were possible to have the package redirected. Right from the start they were very compassionate and understanding with me regarding my difficult situation. As the package had already been sent and was unable to be redirected they decided to re-ship the item to me free of charge to my new address.
I honestly wasn’t expecting such amazing customer service, and it’s safe to say I’ll be ordering through these guys again. Really grateful and impressed with the outstanding customer service. If you’re reading this TeePublic, thank you much!!"
"I ordered a t shirt for Glastobury Festival this year. It arrived quickly and the quality was great. Unfortunately I misjudged the size and it was too big. I contacted the site and requested an exchange for a bigger size. Within minutes a new order was raised with no need for me to return the original t shirt. I cannot believe this level of service, was excellent. Delighted. Thank you Robert for sorting this out and for being so very helpful. "
"I had ordered a t-shirt from TeePublic. I ordered a Medium, but when it arrived, it was a bit tight. I reached out to TeePublic and requested to do an exchange for Large, totally prepared to go to the post office and ship the Medium back, etc. TeePublic got back to me promptly and informed me they had already started the shipping process on a Large, and that I could just keep the Medium. They encouraged me to donate it, and that's exactly what I'll be doing. Was blown away by that. Great customer service!"
"They went ABOVE and beyond for me and being a Cancer paitent the help really was needed and appreciated highly recommend using them for any of your needs."
"Recently I purchased several tees and had an issue with the sizing and a color which didn't work the way I had imagined for the design I had chosen - but the fabric and quality were nonetheless top-notch. I got in touch with TeePublic customer service and they took care of me immediately, sending out my replacement items the same day I ordered them. The folks running this business are infinitely competent in all areas - a pleasure to deal with and I'm super happy with the tees! Thank you for a great customer experience!"
"Tee shirts came quickly and the performance tees are very soft & a quality fabric. Many fun one of a kind designs. Products for adults and kids. Customer service to address an issue I had was quick and professional. I look forward to ordering more tee shirts in the future! "
"I made a mistake but this was no problem for Teepublic. The solution which was offered was far beyond my expectations"
"I ordered four shirts and the designs were all great but one had a small hole on the back. After contacting customer support and submitting a photo of the flaw I received an email confirming my replacement was on its way. That’s it! No explanations, no hassles and no time wasted. Will order again and pass on recommendations!!! "
"This was my first order and there was a problem with the size. I contacted the company and they took care of it promptly and I have what I want now. Will definitely be back !"
"I ordered a T-shirt and when I got it, it was too small. I asked if I could exchange it and they emailed me back right away and said they would just ship me the correct size, no charge! And the error was mine! This online store is amazing and has excellent quality, service, and variety of T-shirts. It's my go-to gift shop.
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"I ordered a shirt for my sister and received my order in a timely manner, to my misfortune it was to small for her.
I tried to fill out the exchange form but for some reason my order number could not be found. So I reached out to TeePublic for assistance, I received a reply within minutes and they took care of my situation.
I am very happy and appreciative of the response and support that I received from TeePublic.
I have ordered multiple shirts from TeePublic and have been very pleased with the timely shipping and quality of the shirts.
I will definitely be ordering more shirts in the future and be recommending them to family and friends.
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