"The company has a policy of "no customer service". I received a defective product and called the company.I was told that they would rather have "lower prices and less customer service". The owner of the company refused to pay to have a defective product shipped back to him.He said that he doesn't have time to test all of the products that he sells, which is acceptable, but he also said that he can not stand behind the quality of any product and a consumer should expect a certain amount of defective products; it's not his problem"

"This item arrived in order and on time, I was extemely pleased with the service I recieved from the retailer. I would shop again from them."

"As old as my PCMCIA card was, I thought for sure it was a goner when I damaged the dongle beyond repair. You don't know how happy I was that the folks at TekGems had my part in stock and at such a low price I purchased a spare as well. Customer service with this dealer is excellent with all questions fully answered. Product was shipped promptly and filled my needs 100%.
"

"Exactly the product I needed at a great price. I'd shop here again!"

"Items are priced reasonably, shipping is prompt, and contact appears to be easily available for support - although I have not needed the support."

"I am very satisfied by the product ordered, and the speed in which they were delivered."

"Excellent prices and products received... Service was a bit of a struggle at times (maybe from being too busy)..."

"Fast service, low cost, good quality; excellent all-round value."

"Great product, even better service. I ordered and within minutes received confirmation and soon after shipping information. Looking to do business more from the gem!!"

"I needed a pci sata card for my pc. Found the best price with tekgems. I ordered the card and had it the next day. Excellent service."

"Good selection of older hardware for my antiquated laptop. Item was received promptly and arrived in better condition than I expected."

"Received a good quality product just as they advertised. I would definitely do business with them again."

"the cable was a good price, shipped quickly and it works. Hurray!"

"Tekgems was the only place I could find the Dell HSF I needed, and they offered a good price and reasonable shipping charge. Arrived in good order, well packed, works fine. Will buy from them again. Excellent communication -- a Real Human answers email, with Real Answers!!"

"Good price, fast shipping, just do the things I need"