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1/5

2021-08-20

fake shop

"fake shop dont buy anything there "

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1/5

2020-06-29

**** am aaiting for parcer 65 days :(

"**** am aaiting for parcer 65 days :("

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5/5

2020-03-18

Greta customer care

"Greta customer care. They replied at all my email in a fare hours."

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1/5

2020-02-29

VERY BAD EXPERIENCE

"Hello to all,
purchased by phone on the Teknistore.com website on 1st November 2019 by choosing STANDARD SHIPPING (15 working days for delivery). In December he arrives at Milan customs and freezes, the site's customer support does not provide any support and - after numerous calls to the Swiss Post customs office - I went back to why he was blocked at customs: the phone that I have paid 235 euros with shipping reported a value of 85 euros, so the GdF rightly stopped the package because it was below the value. Asking for explanations at the Teknistore website, they say that it is not true, that they know what they are doing, so I am still waiting until 22 February 2020 (3 and a half months later) where I receive the notice of withdrawal of the parcel with 66.67 euros of customs duties from pay (15 euros for customs clearance + 51.67 euros for product taxes).
I ask for explanations to the site that tells me that these are expenses that are not for them.
CONCLUSION: I do not recommend for any reason to buy even a charger from this site, you save nothing, you lose health and are TOTALLY inefficient.
ADJUSTMENT: after the first review, I was immediately contacted by the customer service telling me that they would cover (part, it is not known exactly, they speak of 30%) of the customs costs, telling me, however, that they would have done it only if I had canceled the negative comment. Now tell me, is this behavior professional in your opinion?
They admitted to having put a lower cost on the package for "don't make me pay more taxes", now I ask you, aren't they making fun of me?
Finally they say that if I don't collect the package, they will refund me in about 6 months.
To you the right considerations, from my point of view I DO NOT ADVISE ABSOLUTELY TO PURCHASE FROM THIS SITE.
"

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5/5

2020-01-15

Good service

"Happy with the order received and satisfied about their service provided"

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5/5

2020-01-06

Fast shipping

"Fast shipping and good service provided"

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5/5

2020-01-01

Fast delivery

"Good seller. Quick delivery, order received in time."

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1/5

2019-12-30

AVOID this website as they will just rip you off.

"Bought a phone, it died, sent it back as requested to do so and i am left with no refund, no replacement, no money! AVOID at all costs."

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1/5

2019-11-22

Do you want to return the object? Just Forget it!!

"When the item arrived I was relieved ( almost two months waiting) but after 3 months the laptop I (CHUWI Laptop se 13.3) stopped. No possibility to boot the bios or to operate with the machine.

I open then I ticket with TEKNISTORE, the laptop it is still in warranty. The problem should have been solved in 2 emails. Me:- The laptop does not works anymore could I send it back? - Teknistore should have answered: yes!

Well this is not the case: they are buying time for I whatever reason, for example, they asked me 1st to make a video of the problem which I did, then to bring the laptop to a computer shop to have it checked from a professional technician which I did too! The technician told me that the Motherboard needs to be replaced and he suggested to buy a new laptop.
Almost 25 days after I am still with this broken laptop under warranty....

Now the question you want to make yourself should be: do I really want to save 30 € ? My suggestion, spend more and have a decent western online shop.

"

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5/5

2019-12-08

Happy with it

"Great service. Faster answer from customer service. Order delivered as described. Good +++"

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5/5

2019-12-03

Great customer care

"The best support service. I have received my item broken. They have reshipped the order for free by fast shipping."

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5/5

2019-11-28

Best experience

"One of the best service for me. Good experience with my order"


1/5

2019-11-26

A gang of thieves !!!

"A gang of thieves !!!

Here is how the service is going at home:

the 10/03/2019 I buy my phone (a BV9600Pro) on the site teknistore.com
the 26/03/2019 I received it But no bowl he is failing (compass)
the 28/03/2019 I made my request for rma.

I followed the procedure requested by the Teknistore RMA service asking me, photos, videos, re-initialization, ...

the 11/04/2019 the taking in guarantee was finally accepted.
the 03/05/2019 so I sent at my expense the phone (time to find a replacement phone).

on 13/05/2019 the package arrived at the destination concerned.

the 04/06/2019, services teknistore informs me that the care takes up to 45 days. Delays that I find abnormally long for a default of origin.

Following several emails,
the 02/07/2019 I am told that the problem is about to be solved and that an answer will be given to me within 24 / 48h.
the 15/07/2019 I am threatened not to take into account my guarantee following a negative opinion left on the current site, out of desperation.
I withdraw this notice immediately following this threat.

on 17/07/2019 I am told that I will be given a tracking number.
the 22/07/2019, the service always seems to wait for the tracking number.
The 28/07/2019, the package is deposited at the office of departure, we will soon give me a tracking number ...

But now that I'm starting to believe it a little ...
the 06/08/2019, I am told that it is necessary to replace the motherboard (while it is supposed to be already sent !!!)
the 15/08/2019 I'm finally given a tracking number.

And there, attention, hang well ...
The 29/08/2019 I receive the package with ...
A BV9500 instead of a BV9600.

Following all these misadventures I did not agree to dismiss the latter because I am extremely disappointed in the quality of the distributor "Tecknistore" and I do not think they would ever be able to send me back my phone.

In short I used my phone 1-2 weeks without ever reviewing the color since 03/05/19
So pay attention to this site and especially to its after sales service. They are not serious and threaten you.
"

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5/5

2019-11-25

fast shipping and service

"fast shipping and service provided +++"

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5/5

2019-11-22

Best service

"Fast shipping and customer service very kind. Suggested."

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