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Verified
5/5

2016-08-27

Fast service and great prices

"I use Allworx systems and in order to buy any licenses you have to have an account manager or assigned reseller. I'm not a fan of this since I buy the hardware on ebay and don't have an account manager or assigned reseller. Thankfully Telco Depot carries their licenses! I'm able to get the service and licenses I need without having to deal with the hassle of pushy sales people. They are very quick service and will keep buying from them."

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Verified
5/5

2016-04-15

BEST SERVICE EVER!

"I just wanted to note that the service by Telco Depot staff is second to none. As a resident of Hawaii, there is minimum resources available locally when considering technology in the telecommunications industry. I've been looking far and wide for a phone solution for my office and contacted many vendors for this quest. When I finally found Telco Depot, the sales staff, Erica helped me. She was very informative, professional, and patient. She took the time to make sure she understood what my office needed, and directed me to the proper system (AVAYA IP Office Telephony system).

Paul, the telecommunications technician was another key component of the service. He and his team simplified the installation process for me by pre-configuring the phone server and included simple instructions. When I received the devices, it was as simple as a plug-and-play solution.

Telco Depot is very fortunate to have a solid team! I will always refer another company or a friend to Telco Depot if there's a need for phone services.

Thank You Guys!
"

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Verified
5/5

2016-02-26

Excellent Customer Service

"I emailed Telco Depot with an issue, and received a response within an hour, as well as a follow up phone call to make sure the issue was understood very clearly. The staff member I spoke with was very professional, and I received exactly the help I needed. "

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Verified
5/5

2016-01-09

"Awesome company to work with. Super helpful staff and the lowest prices for the phone systems I use. "

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Verified
5/5

2016-01-08

"I was in the market to buy a new telephone system after our 23 year old system was on "the blink" again. I first reached out to two other phone-system companies in our area before discovering TelcoDepot through google.

After contacting TelcoDepot, I was somewhat skeptical of how inexpensive their phone system was compared to other two local companies and how easily they made it sound (plug and play) to replace. I spoke with their representative Errica who asked several questions (in regard to our telephone needs) before she suggested TelcoDepot's XBlue system.

There was absolutely NO pressure or NO rush during the entire consultation for a sale. Instead I was given a very thorough explanation of TelcoDepot phone systems and how the transaction would progress if I agreed to buy.

I felt VERY comfortable and made the purchase the next day. Next, I received an email for simple programming requirements that I completed and emailed back. Three days later a preprogrammed phone system arrived. As advised in my initial consultation it required no longer than 15 minutes to completely install. An adapter that wasn't needed (my fault) was removed from my invoice and credited.

Spending the additional time to find TelcoDepot made it so simple and much less expensive to get new updated phone technology.

My sincere thanks to their representative Errica and TelcoDepot spending the time to answer all my questions and especially for saving our company money. You were a pleasure to do business with.



"

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Verified
5/5

2015-11-20

"If I could pick more stars I would. I have been wanting a new phone system for over 10 years but have not been able to find anyone who was even willing to try to figure out what I could do to by-pass my old PBX system, including Verizon. I saw the X Blue system online and contacted Telco Depot. Everyone I spoke with, from Erica who was my initial contact, to Tom, "the bald guy in the youtube videos" was very knowledgable, courteous, and seemed genuinely interested in helping me. All I needed to do was take a few photos of my existing phone closet, and they came up with a solution. I had a few minor questions when setting up the system and had no problem speaking with a technician immediately when I called. It installed easily and works great. I was even contacted by Telco Depot a couple of days after I installed it to make sure it was working as expected. Yes, they contacted me, without my asking them. They really cared that I got the correct system and that it worked! In this day and age it is so rare to find a company that is willing to help, let alone one that you can actually get through to a living person when calling with a question. I truly cannot reccommend them enough."

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Verified
5/5

2015-03-31

"Telco Depot is outstanding! Our small office, 4 analog lines, needed an upgrade to allow our inside sales people to receive and transfer calls efficiently, including to our cell phones when necessary. After hours of searching for the right system I discovered and telephoned Telco Depot and they walked me through all the options for our office and gave objective pros and cons of each. We purchased a Mission Machines Z60 system. I ran into a setup problem and was able to call tech support and received excellent support. Isaac was able to solve all the problems remotely and get us up and running in about 30 minutes. I am very happy to have received such outstanding support. All of this and the best price available anywhere. I've already recommended them to other business owners. Thank you, Isaac and Telco Depot staff. "

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Verified
5/5

2015-02-26

"Our 15 year old phone system died yesterday out of the blue and after a day pouring over the web for a fast solution I came upon Telco Depot. I can't say enough positive comments about my overall experience.

Isack took the time to analyze my requirements and steered me toward the perfect replacement solution. He did not push me toward the most expensive system, which was quite refreshing. He had the system programmed and out the door overnight and we received it this morning. I thought we would be down for at least 2 days and we had working phones again by lunchtime today.

I called Isack upon receipt and he walked me step by step through the setup. He used remote software to hop on our network and had everything configured within 30 minutes.

If you own a small business and you don't have a local telecom equipment provider I highly recommend Telco Depot. You will not be disappointed.
"

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Verified
5/5

2014-08-07

"Thank You Telco Depot,
I am an IT Admin and was tasked with upgrading our old phone system. After researching many phone systems I decided to purchase the TD2000. From the initial Sales call to the final Configuration I have received world class customer service and support. I couldn't be more happier with the TD2000 Phone System and would recommend Telco Depot to anyone looking to upgrade their phone system, give them a call and see for yourself why I give them such a high recommendation.

Thank you Nicole and Isaac for all your help and support !
"

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Verified
5/5

2014-07-30

"The service here is amazing. We needed our phones as soon as possible and Nicole made it happen for us. She has been VERY helpful, and professional throughout the entire process and she was able to figure out the best system for our budget. So glad we went through Telco, as they have made our move so much easier!"

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Verified
5/5

2014-07-14

"Great service and fast shipping, Our system needs was not the easiest to accommodate, but the helpful folks I dealt with made it as painless as it could be.

Thanks,
Jerry in NH.
"

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Verified
5/5

2014-07-01

"Our old phone system had stopped working and we needed a new one right away. I searched online and came across Telco Depot. I called and talked to Isack and He knew exactly what I needed according to my company needs. I had to search no more. Within a week I got the new system already configured and ready to use. It was very easy. In the future I will upgrade the phone systems in other locations with the Telco Depot solutions. I would definitely recomend Telco Depot to others."

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Verified
5/5

2014-02-28

"Excellent sales and customer service. Equipment works as advertised. I highly recommend"

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Verified
5/5

2014-01-15

"Telco Depot is a great place to buy from. Not only did they spend the time to explain everything to me, but they went the extra mile every time I called for help. Every time. Not being an IT phone guy, this was the place for me. We will use them and recommend them to anyone who asks!"

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Verified
5/5

2014-01-14

"This is a great system , setup and integration was a breeze , also quick shipping to my offices. I would highly recommend the team over at Telco Depot "

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