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TennMax

6 reviews
5.00 / 5
Computers & Electronics

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Product & services pricing
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Return/Replacement policy:
0.00/5
bfavro
5/5

2002-07-17

"Called Tennmax over concerns about height of coolers in dual cpu box. Answers were right on!Ordered on a Thurs and product was shipped the very same day. Received product USPS on Monday. Email to customer service answered within an hours. Excellent Service! Great Coolers!
-- You Can't Go Wrong with TennMax -- "

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theone1
5/5

2002-07-04

"Ordered MEGA7 fan on Sunday, I have it on Wednesday.Great service with personal email conformation.
I will buy again from them in future."

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Dapper_Dan_Man
5/5

2002-05-08

"Excellent experience. My fan arrived in the UK in three working days, installed easily and works like a charm. Would definitely use TennMax again"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
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Overall web site
Web site reliability
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Web site being easy to use
zenki7
5/5

2002-05-03

"Good customer service. Quick response. Received the fan in less than 3 days. Will buy again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
tbozeman
5/5

2002-04-12

"The customer orientation of this company is wonderful. Vincent explained in detain how to install the chip cooler and shipped it out the same day I placed my order. This quality little company could well serve as a role model for American instustry."

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VVRater
5/5

2002-03-20

"No comment."

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Is easy to do business with
Is consumer focused
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process